Technician Resume Snohomish, WA - Hire IT People

SUMMARY

Previous testing experience with a major IT vendor, as well as diverse experience meeting customer needs in other technical disciplines.
Offering keen attention to detail, strong work ethic, and a practical knowledge base.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Snohomish, WA

Technician

Responsibilities:

Implemented a system to track orders utilizing existing database to generate reports based on requested ship date.
Improved inventory accuracy and minimized the impact of discrepancies through timely, thorough database queries and adjustments.
Maximized customer satisfaction through careful inspection, assembly and testing of electro-pneumatic components to customer specifications.
Clarified customer needs when specifications were in question in order to meet expectations.

Confidential, Edmonds, WA

Auto Technician

Responsibilities:

Performed electrical/mechanical/computer diagnostics to determine necessary repairs.
Planned, quoted and executed repairs anticipating possible complications based on experience and knowledge of systems in question.

Confidential,Redmond, WA

Software Test Associate/ Automotive Consultant

Responsibilities:

Utilized my technical automotive knowledge to ensure key bugs were recognized.
Logged hundreds of bugs using various approaches from strict adherence to test cases to generalized instructions from a Test Engineer and Ad-Hoc testing.
Minimized duplicates with extensive but efficient Product Studio searches.
Expedited bug confirmation and fixes with comprehensive reproduction steps and additional relevant data such as screen shots and crash dump files.
Conducted regression and ad-hoc testing on an ongoing basis.

Confidential, Shoreline, WA

Delivery Driver/ Lot Attendant

Responsibilities:

Organized and maintained car lots for Service/Sales departments.
Delivered parts to other dealers and local independent auto repair and body shops.
Prepared incoming cars for the lot and outgoing cars for delivery to customers.