SUMMARY

• 16 years experience assisting Executive Staff Members
• Strong technical and analytical PC skills
• Knowledge of Basic, C, C++, HTML, JAVA, SQL, and Visual Basic computer programs
• Strong interpersonal skill, organizational and problem solving abilities
• Demonstrated decision - making and leadership abilities
• Strong interpersonal, oral and written communication skills
• Investigative research experience for MD Board of Nursing Subpoenas
• Proficiency in Microsoft Excel, Microsoft Access and PowerPoint
• Gather, compiles, edits, summarizes, and assembles pertinent data and information from both manual and automated database files to produce a variety of technical, management and administrative reports
• Working knowledge of Microsoft Windows operating system
• Knowledge of budget development, monitoring and execution
• Maintain procurement of supplies, maintaining property accountability and timekeeping
• Typing Proficiency of 55 plus wpm
• Maintain and update a variety of automated databases and data files
• Strong customer service skills and proven ability to conduct business professionally
• Ability to handle multiple task efficiently and effectively
• Proficient in Microsoft Office Suite
• ICD-9 & 10 and CPT coding experience
• Experience utilizing a variety of software systems to retrieve data
• Experience working with high ranking executives (VP’s, Directors, Managers)
• Maintain calendars for several VP’s and Directors simultaneously
• Meeting scheduling experience
• Travel arrangement experience
• Experience in Human Resource matters and procedures
• Kronos experience
• Payroll Experience
• Ansos Experience
• SAP Experience
• Very Responsible under limited supervision

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Office Manager

Responsibilities:

• Manager the Senior Manager’s calendar
• Arrange travel accommodations
• Screen calls and directs inquiries and request for information and assistance
• Manage high priority and time sensitive issues
• Assist with personnel matters
• Prepare and approve time sheets
• Prepare expense statements
• Reconcile credit card charges
• Procurement Certified
• Approve FMIS invoices
• Assist with Special Projects

Confidential, Baltimore, MD

Registrar / Periop Spec

Responsibilities:

• Interviews patient to obtain demographical and financial/insurance information.
• Scan insurance cards and documents, verify insurance
• Complete admissions;
• Get authorizations;
• Transfer Patients
• Register patients for surgery, radiology, chemo, hospice, therapy, etc.
• Front Desk coordinator in Operating Room
• Contacted Doctors and locate patients for surgery
• Maintained the charges used in the Operating Room
• Maintained Doctors preference cards for surgery
• Kept a count of all cases done in OR

Confidential, Arbutus, MD

Front Office Specialist

Responsibilities:

• Greet visitors and patients and directs accordingly
• Obtains authorization as needed to process patients for services needed
• Admits patients into OccuSource
• Answer incoming calls
• Check patients according to Employees protocol
• Assist Center Administrator in managing daily administrative functions

Confidential, Baltimore, MD

Payroll Associate

Responsibilities:

• Ensure that payroll information is entered in a timely manner for processing
• Maintains payroll records for all employees in the organization
• Calculate differential payments according to the organization policies
• Process adjustment and Manual checks
• Process Wage Garnishments and Child support
• Update information in the payroll Lawson and Kronos system whenever an employee receives a pay raise, demotion, transfers into a new position or leaves organization.
• Extensive use of payroll software for updating employee records, including, but not limited to deductions, miscellaneous earnings, direct deposit, tax status, new hire and separation information.
• Interaction with employees, Human Resources staff and auditors including researching and responding to payroll questions, collecting data for internal and external audits and subpoenas. Researches and proposes resolutions for discrepancies.
• Arrange the delivery of paychecks to employee
• Term employees when required
• Compiled and analyzed payroll reports
• Maintained the attrition rates for payroll purposes
• Utilize customer service skills daily (phones, face-to-face and by email)
• Work of special projects when requested
• Maintain great customer services skills with staff and associated

Confidential, Baltimore, MD

Secretary B for Directors

Responsibilities:

• Coordinate conferences, meetings, and conference calls such as the planning, logistics, and preparing meeting materials
• Performed Investigative research for MD Board of Nursing Subpoenas
• Serves as liaison to Human Resources and Payroll
• Develops presentations using applicable software

Confidential, Baltimore, MD

Admin Staff Coordinator

Responsibilities:

• Oversees collection and management of data for projects and work in progress
• Assist in the development and maintenance of the department
• Budget
• Conducts special project
• Resolves problems and answered questions of a routine nature regarding department and hospital policies and procedures
• Maintain Directors calendar and schedule meetings
• Arrange meetings and made travel arrangements
• Maintains office workflow
• Created and managed database files on PC
• Performed Payroll Functions
• Use SAP system daily

Confidential. Baltimore, MD 

Perioperative Specialist

Responsibilities:

• Front Desk coordinator in Operating Room
• Contacted Doctors and locate patients for surgery
• Maintained the charges used in the Operating Room
• Maintained Doctors preference cards for surgery
• Kept a count of all cases done in OR