It Technician Resume
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NJ
SUMMARY:
- To obtain a job in the IT field with the opportunity to utilize my unique technical and analytical experience.
TECHNICAL SKILLS:
- Windows OS
- Microsoft Office.MS Excel
- MS Word
- Photoshop
- MS Project
- Photoshop
- Illustrator
- InDesign
- PHP
- HTML
- CSS
- Java
- C programming
- Hibernate
- JPA
- JDBC
- SQL
- Spring
- Salesforce
- VisualForce
- Apex
- Jquery
- JavaScript
- JSF
- JSP
- Servlets
- XML
- MySQL
- Oracle
- EJB
- ServiceNow
- Eclipse
- SAP
- Outlook
- Adobe
- Mac OS
- Visio. MS Access MS SQL Server
WORK EXPERIENCE:
Confidential, NJ
IT Technician
Responsibilities:
- 1 of 4 technicians serving over 800 employees
- Provided phone support as well as face to face support
- Assisted management with setting up switches for deployment
- Used remote access to perform troubleshooting when needed
- Installed and maintained company's computer systems and network
- Assisted with maintaining Active Directory
- Imaged Computers
- Installed network printers, Access points, Switches
- Troubleshoot IP Cameras, VOIP phones, fax machines
- Utilized Spiceworks ticketing system
- Developed program using Gmail API
Solution Developer
Responsibilities:
- Java Web Developer
- Developed training material for incoming college recruits
- Developed web page with a coworker using Spring MVC that allowed the user to input into a form a display info. As a coding example for trainees
- Created Java methods to create and store cookies from the browser for the user login
- Developed a lab example for trainees to display knowledge of JDBC crud operations
- Developed SQL database for trainees
Trainee
Responsibilities:
- 8 week training and 1 week project work.
- Trained to become a full stack developer by learning and using Servlets, EJB, JSF, JSP, HTML, CSS, JDBC, Hibernate, JPA, Oracle SQL Server, Microsoft SQL Server, MySQL Server, SOAP, REST, JavaFX, Jquery, JavaScript
Customer Service Rep - Benefit Administration
Responsibilities:
- To improve reliability and ensure customer value, extended quality service to clients by providing knowledgeable coverage information, processing 401k transactions, and taking inbound and Outbound calls
- Participated in Special team projects
President
Responsibilities:
- Took the initiative to reactivate the chapter.
- As a key member of the newly activated chapter, organized and facilitated events, meetings, and other chapter business.
