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Account Manager  Resume

2.00/5 (Submit Your Rating)

Raleigh, NC

SUMMARY:

Energetic, goal - oriented, creative and resourceful sales professional with award-winning track record in sales and management. Strong negotiation, prospecting and listening skills with the ability to build and retain high quality relationships. History of exceeding sales quotas, managing, training, and supporting sales teams to drive growth and profitability to new heights.

AREAS OF EXPERTISE:

  • Sales (Inside & Outside)
  • Territory Planning
  • Telecom
  • SaaS
  • Team Management
  • Coaching & Mentoring
  • Solutions Development
  • Sales Training
  • Compensation Design
  • Account Management
  • Sales Strategy
  • Indirect Selling/ Channel Management
  • B2B Sales
  • Hardware & Software Sales

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

Account Manager

Responsibilities:

  • • Exceeded sales goal by managing over 300 Enterprise accounts work as partners with major companies sell for Confidential just to name a few. work with Enterprises and Corporations in Sales of Technology Services, Hardware, Clouds, Solutions and Software.
  • Enter and manage sales activities in salesforce
  • Managed over 300 enterprise accounts

Confidential, MORRISVILLE, NC

INSIDE SALES EXECUTIVE

Responsibilities:

  • Exceed $350K quarterly revenue quota and 50% targeted close rate.
  • Recruited to sell Confidential ’s hardware and software solutions to assigned consumer and business markets.
  • Use excellent communication skills to build relationships and provide detailed product information.
  • Enter and manage 100% of sales activities, customer data, and opportunities in Salesforce.com
  • Support the field work of account executives and sales management.

Confidential, MORRISVILLE, NC

OUTBOUND TELESALES EXECUTIVE

Responsibilities:

  • Exceed monthly quota targets by reaching more than the required 250 accounts per day.
  • Sell, transfer, provide information, and offer assistance on all aspects of cable services to potential and existing customer to meet and exceed monthly quota objectives.
  • Maintains call and data entry (ICOMS/CSG) accuracy levels with 100% accuracy.
  • Provides quality customer service, including information regarding all products and services, billing, repair, collections and other types of inquiries.
  • Recognized for using good judgement to restore or disconnect cable, telephone, and internet accounts.
  • Received numerous sales awards and nominations for Employee of the Month.

Confidential, CARY, NC

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities:

  • Resolved customer issues including invoice discrepancies, shipping errors, and hardware upgrades.
  • Maintains call and data entry (ICOMS/CSG) accuracy levels with 100% accuracy.
  • Provides quality customer service, including information regarding all products and services, billing, repair, collections and other types of inquiries.
  • Received numerous sales awards and nominations for Employee of the Month.

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