IT Systems Coordinator Resume Lawrenceville, PA - Hire IT People

PROFESSIONAL SUMMARY:

Highly driven technical support professional with 5+ years of experience.
Able to troubleshoot and problem solve quickly, accurately, and efficiently.
Adept at multitasking to meet deadlines and reach team goals.
Strong verbal, listening and writing skills.
Comfortable with communicating at all levels of the organization and public.

TECHNICAL SKILLS:

Applications: Active Directory, DHCP manager, Office 365, MS Word, Excel, PowerPoint, Outlook, iWork suite, Cylance, Symantec Backup Exec, Confidential SonicWALL, LogMeIn, Skype and GoToMeeting

Operating systems: MS Windows XP, Vista, 7, 8.1, 10, Windows Server 2008, Server 2012, Mac OSX, Ubuntu, iOS, and Android

PROFESSIONAL EXPERIENCE:

Confidential, Lawrenceville, PA

IT Systems Coordinator

Responsibilities:

Manage the deployment, monitoring, maintenance, upgrade, and support of all IT systems including servers, PCs, Macs, operating systems, hardware, and software
Maintain and track technology inventory, certificates, licensing, and support contracts
Install and configure computer hardware, software, systems, networks, printers, fax machines, VoIP phones, scanners, etc.
Office 365 Exchange management

Confidential, P i t t s burgh, PA

PC Deployment Technician

Responsibilities:

Perform large - scale Windows 7/10 migrations and PC deployments
Application installations and user data transfers using User State Migration Tool
Manage Active Directory users, groups, and computer accounts for the UPMC enterprise network
Configure end-user’s email, network drives and printers

Confidential, Pittsburgh, PA

Desktop Support Technician

Responsibilities:

Responsible for installation, configuration and ongoing stability of desktops, laptops, peripheral equipment and software applications
Ensure network, system and data availability and integrity through preventative maintenance and upgrades.
Interact with vendor support contacts to resolve technical problems with leased computing equipment and printers

Confidential, Pittsburgh, PA

Advance Repair Agent

Responsibilities:

Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues
Malware removal including: adware, viruses, Trojans, and rootkits
Windows and Mac operating systems upgrades, installs, and repairs

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It Systems Coordinator Resume

Lawrenceville, PA

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