OBJECTIVE:

To obtain a position that will enable me to use my strong organizational skills, experience with scanning documents, and the ability to work well with peers, and make a positive contribution to the organization’s mission.

TECHNICAL SKILLS:

• Laserfiche Client 8.1
• Microsoft Office Programs - Excel and Word
• Scanning Machines
• Quickfields
• Microsoft Outlet 2010

WORK EXPERIENCE:

Confidential, NY

Responsibilities:

• Opening Account Payable mail and sorting them into different categories before scanning
• Scan documents into multiple work queues into Laserfiche Client 8.1 system
• Scan legal documents for Payroll
• Scan ‘Print to Scan’ for Non - inventory, Expense Reports, Creatures (invoices from vendors)
• Rescan any documents that have been routed to incorrect work queues and triage them into the correct work queues for processing
• Keep track of page counts and update info on the excel spreadsheet file
• Assist manager with billing excel file
• Importing and exporting documents
• Converting word document files into PDF files
• Participate in interdepartmental presentations with Amazon staff and a focused group on new projects
• Assist Amazon staff with any type of questions; been with Amazon for 16 years
• Participate in the department meetings on work-related processes
• Performing Quality Assurance (QA) process for the scan projects
• Provide support to co-workers within scanning group
• Provide training for new employees and ongoing training for current staff
• Check processing: verifying checks that print, to the checkbook spreadsheet. Keep records of sent out checks through UPS, standard mail and checks kept for personal pick-up when asked.

Confidential, Bellevue, WA

Mailroom Assistant

Responsibilities:

• Responsible for receiving and outgoing of UPS, FedEX, and DHL mail
• Providing customer service to the Amazon staff
• Distributing mail to departments within Amazon
• Researching misdirected mail
• Updating changes in the directory and printing them out
• Data entry and processing mail using the paragon machine
• Sorting mail into different categories (Non-inventory, Softline, Canada, Tech Telecom, Japan, misdirected mail, and regular mail
• Responsible for sorting regular mail by the following class: quick pay, color, regular, credits, statements, incomplete invoices, drop shipments, and corrected invoices
• Responsible for monitoring and updating the tracking spreadsheet of the number of stats on measuring that comes in
• Provide training for new employees and ongoing training for current staff
• Assist the scanning department when support is needed
• Monitor and process work to meet the same day Turn-Around-Time

Confidential, Seattle, WA

Mail Room Support Staff

Responsibilities:

• Responsible for receiving and outgoing of UPS, FedEX, and DHL mail
• Providing customer service to the Starbucks & Amazon staff
• Distributing mail to departments within Starbucks & Amazon
• Researching misdirected mail
• Updating changes in the directory and printing them out
• Data entry and processing mail using the paragon machine
• Sorting mail into different categories (Non-inventory, Softline, Canada, Tech Telecom, Japan, misdirected mail, and regular mail
• Responsible for sorting regular mail by the following class: quick pay, color, regular, credits, statements, incomplete invoices, drop shipments, and corrected invoices
• Responsible for monitoring and updating the tracking spreadsheet of the number of stats on measuring that comes in
• Provide training for new employees and ongoing training for current staff
• Assist the scanning department when support is needed
• Monitor and process work to meet the same day Turn-Around-Time

Confidential, Auburn, WA

Responsibilities:

• Provide customer service support to customers
• Work with the customers to ensure that their questions are answered
• Assisting and Processing payments for the customers
• Work with co-workers on arranging floor settings and window dressings display
• Provide support to co-workers when needed