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Customer Service Representative Resume

Baton Rouge, LA

Objective:
I am seeking a position where I can utilize my present skills and establish an opportunity for growth and development I am submitting my resume for consideration.

Confidential - Baton Rouge, La.
Customer Service Representative - Answering of multiple phone lines, data entry, ten key (alpha & numeric), spread sheet, Word-Perfect, Excel, scanning, copying, faxing, assisting customers with Medicaid and Medicare benefits, updating information on their files and claims (pcp change, assisting providers, clinics, & hospitals), transferring of calls to various departments within the program, assisting with documents of state property, customer service.

Confidential - Baton Rouge, La.
Receptionist - Data Entry, ten key (alpha & numeric), Excel, spread sheet, copying, faxing, scanning, answering of multiple phone lines(4 to 6), assisting hurricane survivors with their files, assisting with documentation of state property, Word-Perfect, Microsoft Word, transferring of calls to various departments within the program, customer service, issuing of badges to visitors within the organization, inventory auditing.

Confidential - Baton Rouge, La.
Customer Service Representative - Assisting hurricane survivors with application process, answering of multiple phone lines (4 to 6), averaging calls of 4,000+, assisting with documents of state property, inventory auditing, security access, data entry, Word-Perfect, scanning, copying, faxing, Microsoft Word, Excel, transferring of calls to various departments within the program.

Confidential - Baton Rouge, La.
Customer Service Representative - Assisting with documents of state property, scanning, faxing, copying, data entry, ten key (alpha & numeric), Word-Perfect, Microsoft Word, Excel, answering of multiple phone lines (4 to 6), averaging calls of 3,000+, transferring of calls to various departments within the program, spread sheet, customer service.

Confidential - Baton Rouge, La.
Medical Records Clerk - Filing of records, making of new files, scanning, faxing, copying, Word-Perfect, Excel, spread sheet, answering of multiple phone lines (2 to 4), courier, ten key (alpha & numeric), data entry, assisting of patients, clinics & hospitals with their files, training of new employees (2 to 4), customer service.

Confidential - Baton Rouge, La.
Clerk - Making of new files, pulling of files, scanning, copying, faxing, data entry, assisting of clinics, patients, & hospitals with their files, spread sheet, ten key (alpha & numeric), spread sheet, answering of multiple phone lines (2 to 6), transferring of calls to various departments within the program, verifying insurance (Medicaid & Medicare), returning of charts to shelves, courier, running errands, customer service.

Education:

Confidential
Billing and Coding
Baton Rouge, La.

Confidential
Micro-Computer Literacy
Baton Rouge, La.

Confidential
Diploma
Atlanta, Ga.

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