SUMMARY:

• A loyal, get it done, dedicated individual passionate about contributing to organization, project and personal goals who works well with others.
• A Professional Services software QA analyst, business analyst, test analyst, functional SME and work stream lead with over 20 years of experience primarily in the recordkeeping and retirement industry with Confidential Business Systems ( Confidential ).
• Extensive experience in the SDLC to develop, test, design, and support complex software applications.
• Extensive experience with client relationships managing development and implementation software projects between the development tem and client for complex applications.
• A non - practicing CPA with over 7 years of public accounting experience. Heavy experience in audits of public, private, governmental, and non-profit organizations. Responsibilities also included compilations, reviews and tax preparation for partnerships, corporations, and individuals. Also installed, configured, implemented, and supported various accounting software applications.
• Result oriented, self-driven, highly motivated, smart and hungry to learn new technologies, methodologies, strategies, and processes.
• A team player.

STRENGTHS:

• Good oral, written, & presentation skills.
• A high tolerance for stress and responsibilities.
• Quick learner that grasps complex scenarios.
• Action oriented and result focused.
• Lead and work as a team in an organized fashion.
• Great time management skills.
• Excellent problem solving skills.
• A team player that focuses on results and client relationships.

TECHNICAL SKILLS:

Programming Languages: COBOL, SQL, Windows Scripts, OmniScript, Clover ETL, Microsoft Products

Operating Systems: UNIX, Windows, Mainframe

Databases: Oracle

Other Technical: TSO, SPF. SQL Developer

Waterfall and Agile: Approaches to the SDLC

Software: 1040, Software 1065, Software 1120, Peachtree, Shelby, Quickbooks Accounting Applications

Omni Applications: ( Confidential formerly Confidential ) - OmniPlus, OmiTrade, OmniSDA, OmniScript, Omni Web Solutions Data Validation Web)

Oracle: FCCM and Large Currency Transactions

EXPERTISE AREA:

• Microsoft Office Applications
• Technical Writing Skills
• The ability to ingest complex problems and deliver quality solutions.
• Soliciting stakeholder requirement and developing the business requirements, functional requirements, non-functional requirements and user interface requirements.

PROFESSIONAL EXPERIENCE:

Confidential

OmniTrade Production and Development Support

Responsibilities:

• Assisted the business area with problem solving and support on day-to-day OmniTrade issues.
• Provided additional support during job schedule execution.
• Performed special projects on an as-needed basis relative to scheduling information, system set-up, and system configuration.
• Built test case documentation for development issues (unit tests).
• Built test case documentation for system, integration, and user acceptance tests.
• Supported the implementation of new features and functionality of OmniTrade.
• Participated in weekly team meetings particular to the OmniTrade application to review outstanding issues and status.
• Trained new users on the processes and functionality of OmniTrade.
• Performed special projects as directed by the client.

Confidential

Data Validation SME

Responsibilities:

• Served as the on-site subject matter for Confidential ’s Data Validation Web application.
• Prepared demos and of the Data Validation Web application and led discussions regarding implementation and fit within the client’s environment.
• Created test cases and functional documentation for the client’s current payroll application.
• Executed manual test cases, verified results, and reported defects to the development team on a day-to-day basis.
• Worked with the development team on problem resolution for defects uncovered during the testing process.
• Provided support to the business unit to refine payroll application requirements and system expectations.
• Performed special projects as directed by the client.

Confidential

Test Quality Services Lead

Responsibilities:

• Created requirements traceability artifacts, test plans, test scripts, test cases, and test scenarios with ALM and Microsoft EXCEL.
• Identified, tracked, analyzed, and reported defects relative to system upgrades and new systems implementations with existing Confidential internal QA methodologies and tools including ALM, JIRA and Confluence.
• Supported and trained the LOBs relative to new processes and procedures for a given system upgrade or system implementation.
• Managed the testing life cycle of the project from end-to-end.
• Identified and resolved system defects in and around the application.
• Verified and reported at each stage of testing quality gate criteria, entrance and exit criteria, and delivered a readiness assessment to the LOB as input to a go/no go decision for production implementation.
• Verified and reported at each stage of testing quality gate criteria, entrance and exit criteria, and delivered a readiness assessment to the LOB as input to a go/no go decision for production implementation.

Confidential

Lead Senior Consultant/Work Stream Lead/Business, QA, Technical Analyst

Responsibilities:

• Led requirements gathering, testing, implementation, and customer support activities for the Confidential suite of applications for the client base above.
• Provided troubleshooting and problem resolution in support of the Confidential suite of applications relative to business and technical issues.
• Developed Clover ETL, Oracle SQL, and OmniScript scripts to support the business and development teams.
• Assisted with project management of vendor activities, deliverables, and artifacts for the Confidential suite of applications.
• Analyzed and resolved day-to-day production issues for the Confidential suite of applications.
• Led requirements gathering, testing, implementation, and customer support activities for the Confidential suite of applications for the client base above.

Confidential

QA/Test Analyst

Responsibilities:

• Decomposed and analyzed the Confidential and Confidential telecommunication billing systems.
• Supported and performed the Confidential and Confidential telecommunication billing systems release implementation, monitoring, and support.
• Gathered and defined Y2K business and system requirements.
• Built a detailed approach for testing Y2K changes adopted by the testing community at AT&T (Bellsouth) aptly named the Detailed Logical Unit of Work Analysis process.

Confidential

Junior Accountant, Senior Accountant, Lead Senior Accountant

Responsibilities:

• Prepared individual, corporate, and partnership tax returns.
• Managed all phases of audit, review and compilation engagements for a variety of business entities.
• Installed, configured and supported various accounting software packages.
• Consulted with clients regarding complex tax situations.
• Performed day-to-day general ledger accounting duties.