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Administrative Support Associate Resume

Winston-salem, NC


North Carolina State Employee with 20 years experience in mail services within a University system. Provides the campus community with reliable and professional services; processing mail in a courteous, timely, cost efficient manner. Experienced in US postal regulations and shipping procedures for major mailing companies.


Confidential, Winston-Salem, NC

  • Responsible for daily delivery of all US mail and inter-departmental mail to faculty, staff and students daily.
  • Ability to make routine arithmetic computations quickly and accurately.
  • Responsible for customer service through strong communication skills, and problem-solving customer-related challenges with the public.
  • Hire, schedule and supervise 6 part-time work study students.
  • Recognized as a person who expedites services and solves problems for customers.
  • Operate the Pitney Bowes DM 1000 postage machine, ASCENT shipping and ARRIVAL scanning computer software programs.
  • Use various websites above and beyond established software programs to determine most cost efficient method of shipping packages for the campus community.
  • Run daily reports for UPS and FedEx shipments.
  • Assist with opening and closing cash register and daily deposits.
  • Ensures all packages are scanned correctly.
  • Twenty-one years experience in driving cargo van daily with zero accidents.
  • Experienced in driving E-350 Super Duty vehicle.

Coursework in computer operations, Confidential, St. Thomas, US Virgin Islands


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