Fire Control Technician Resume Groton CT - Hire IT People

SUMMARY:

Submarine Information Technology Professional offering six years of exceptional technical acumen and proven ability to manage and maintain high - availability on a Submarine’s Combat Control System.
Dynamic, articulate and results-focused, eager to contribute robust technical analysis and leadership skills on all aspects of installation, configuration, troubleshooting, information assurance, and cybersecurity.
Possess a DoD Top Secret-SCI eligible Clearance.

TECHNICAL SKILLS:

PROFESSIONAL HISTORY:

Confidential, Groton CT

Fire Control Technician

Responsibilities:

Headed the Fire Control division as the Leading Petty Officer during the at-sea operational test of the submarine missile launching system, weapon system accuracy trials, and tactical readiness evaluation and other inspections.
Led a team of 12 sailors as the section leader on the submarine’s duty section that conducted overnight ships self-defense force protection and cleanliness during in-port periods.
Managed the certification/accreditation of Radiant Mercury enabling sharing of sensitive data between different security domains for classifications up to Top Secret/SCI.
Interpret technical manuals, schematics, and maintenance record cards for the operation, routine care, repair and management of combat control system, interfaces, global satellite and local databases, and local area networks.
Awarded Navy and Marine Corps achievement medal for exceptional services as fire control troubleshooter during strike and torpedo operations, correcting all system deficiencies, ensuring vital programmatic tests were conducted safely and efficiently.
Responsible for warship/maritime vessels contact management, development of firing solutions and employment of tactical guidance to advice senior officers on engagement decisions.

Confidential, El Paso TX

Banking Representative

Responsibilities:

Provide high-level client relations and account management for the small business sector; work with employers with 5 to 50 employees to set up and maintain payroll processing activities.
Specialized focus on risk assessment, analysis, and prevention of fraudulent activities; liaise with clients and banking institutions to verify funding sources, prevent NSF issues and ensure optimized compliance.
Instrumental team member in developing and integrating new and improved business processes, departmental regulations and reporting protocols; tasked with assisting in the training of new staff.
Leverage strong technical and business acumen in developing new, turnkey reports allowing for users to have a “real-time” view of account activity.
Deliver exceptional customer service and account management; resolve escalated issues and ensure top level customer satisfaction at all times.

Confidential, El Paso, TX

Member Service Specialist

Responsibilities:

Began tenure in the role as a Teller and achieved subsequent promotions to Member Services Specialist.
Applied strong product knowledge to make recommendations to help clients meet their financial goals; built trust with customers and became known as a knowledgeable, helpful and reliable Member Services Specialist.
Served as a mentor to other staff members; assisted in creating a team-driven, cohesive environment with a focus on customer service, accountability, and trust.