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Senior Supp Analyst Resume

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Chicago, IL

SUMMARY:

A self starter that provides administrative support by utilizing the skills necessary to make contributing efforts to the office, identify priorities, recognize and resolve problems, ability to demonstrate sound judgment, professionalism and ability to work with minimal supervision, ability to work professionally with a diverse group as part of a team, use or learn a range of position - related software applications.

SKILLS:

WINDOWS 2003, ACCESS, OUTLOOK, EXCEL, POWERPOINT, DATABASE, WORD, LOTUS NOTES, PEOPLESOFT, FREELANCE, ADOBE ACROBAT, KRONOS, INVOICEXPRESS, CONCUR EXPENSES, KRONOS, INVOICEXPRESS, CLIQBOOK GLOBAL PLUS (LBNADB), RESOURCES, SALESFORCE.COM, ABN AMRO MAINFRAME, DIRECT INVOICE

PROFESSIONAL EXPERIENCE:

Confidential, CHICAGO, IL

Senior Supp Analyst

Responsibilities:

  • Assist account administrators with daily monetary transactions.
  • Disseminate overdraft report according to fund sweep deadlines on a timely and accurate manner for the team to help facilitate the reduction in account overdrafts for the division.
  • Monitor trust account for balance requirements and approve monetary transactions when required.
  • Notify clients of daily transactions when required.
  • Facilitate and ensure account closings on trust system are completed.
  • Assist on special projects for department.
  • Provide administrative support to account administrators.

Confidential, CHICAGO, IL

Administrative Assistant

Responsibilities:

  • Develop an understanding of the business, administration and systems to support Structured  with projects 
  • Support the Business Development (Sales) group with Salesforce.com input
  • Support overall Global Structure functions for support of strategic projects Confidential level
  • Monitor/direct phone calls, phone coverage for the group, maintain calendars, process invoices for payment, ordering supplies, monitor supply expenses, organize events for the team, coordinate office equipment maintenance and repairs, etc. as well as providing clerical support functions to the team
  • Coordinate/schedule meetings, travel arrangements and conference calls
  • Participate in activities to generate revenue growth and maintain expense discipline to facilitate the business group achieving budget for Total Revenue, Total Expense and EP. Emphasis should be controlling expense to improve Efficiency Ratio.

Confidential, CHICAGO, IL

Administrative Assistant

Responsibilities:

  • Assist SVP with compliance issues (follow-up, email and contact necessary people)
  • Schedule and maintain calendar, meetings and travel itineraries, answer phones
  • Assist with special projects as needed; Make lunch / dinner reservations for all special events
  • Ability to organize, departmental/administrative needs and have the ability to work independently, pay attention to details, and set priorities
  • Sort and distribute all daily mail incoming/outgoing and responsible for shipping all overnight packages; Responsible for preparing manuals for monthly Confidential &R Meeting
  • Update Kronos time keeping, keep track of all time off (vacation, sick and personal).
  • Process expense reports for the executive staff
  • Assist Assistant to the Dean, organize schedules, document meetings as appropriate, and undertake research; Assisted in preparation of special events, invitations, flyers and brochures
  • Provided administrative support to the executive director by coordinating the executive director and the Institute’s calendar, setting up travel arrangements; Collaborated with local and global activists, scholars and artists for special programs and events as well as with Columbia faculty, staff and student partners; Responsible for facilitating budget preparation and maintenance, handled all external mailings and communications, maintained records and systems; Coordinated meetings with the advisory boards, responsible for recording and generating minutes, documentation and follow up of materials; Assisted with program projects such as grant review and editing

Confidential, CHICAGO, IL

Administrator Specialist

Responsibilities:

  • Setting up travel arrangements, meeting arrangements and luncheons
  • Conference room scheduling, assist with copying and distributing reports to Extended Leadership members, faxing documents, sorting and delivering mail, telephone assistance
  • Maintaining office equipment (Copies printers, fax machine, etc.)
  • File management (setup and filing); maintaining supply and forms inventory, subscriptions, etc.
  • HR/ACTION system (bi-weekly) for all teams in Global SAP, update Ask Fred and Lotus Notes information on teams; maintain spreadsheet on cash awards, backup on team roster, A3 System, Lotus Notes requests and creating ID’s
  • Backup on presentation graphics, backup for Global SAP Leadership Team and PMER Team
  • Assisted with manual conversions for PPS employee receivables, vender master list data entry, creating employee master records in reference client on SAP and created interfaces.

Confidential, CHICAGO, IL

Executive Assistant

Responsibilities:

  • Setting up travel arrangements for the Leadership Team
  • Follow-up with Travel Dept. for refunds
  • Coordination of Centre Townhall meetings
  • Conference room database, approve requests and check for catering requests
  • Take care of incoming/outgoing mail, prepare UPS packages on a daily basis for expense envelopes, invoices and interoffice mail, print UPS log report daily, update mail meter and ensure postage is always available
  • Keep Café stocked, stock copy paper and supplies, order all supplies requested or needed for the office
  • CTA/RTA distribution, Service Awards
  • Coding of G/L, approval of Centre invoices, co-ordination of invoice payment with Tampa office, update spread sheet of invoices paid monthly
  • Lotus Notes Work Request Database, Timesheet Professional for manual uploads, copying information from Excel into TSP, association of Work Request and Activity Codes, using SAP to create Internal Order Numbers for Large Enhancements
  • Format weekly Actual Reports, import to Access, compare with previous weeks actual reports, load changes into Lotus Notes

Confidential, CHICAGO, IL

Administrative Assistant

Responsibilities:

  • Setting up travel arrangements, meeting arrangements and luncheons
  • Conference room scheduling, assist with copying and distributing reports to Extended Leadership members, faxing documents, sorting and delivering mail, telephone assistance
  • Maintaining office equipment (Copies printers, fax machine, etc.)
  • File management (setup and filing); maintaining supply and forms inventory, subscriptions, etc.
  • HR/ACTION system (bi-weekly) for all teams in Global SAP, update Ask Fred and Lotus Notes information on teams; maintain spreadsheet on cash awards, backup on team roster, A3 System, LNotes requests and creating ID’s
  • Backup on presentation graphics, backup for Global SAP Leadership Team and PMER Team
  • Assisted with manual conversions for PPS employee receivables, vender master list data entry, creating employee master records in reference client on SAP and created interfaces.

Confidential, CHICAGO, IL

Traffic Administrative Coordinator

Responsibilities:

  • Coordinated copy, design, photography, typography and activities
  • Schedule and expedite the work flow from one department function to another
  • Issued regular traffic reports and conducted periodic meetings to insure on-time production
  • Provided administrative support to the Senior Advertising Manager in the purchase of media space in business-to-business trade publications. This included the issuance of media insertion orders, approval of invoices as well as contact with media representatives
  • Provided support to the Director, Marketing Communications in the execution of personnel matters including maintenance of personal files and processing of increases.

Confidential, CHICAGO, IL

Administrative Assistant

Responsibilities:

  • Supported the Director, Labor Relations Creating, editing and distributing documents & memorandums
  • Handled Confidential information concerning labor litigation
  • Handled telephone calls and questions with Plant Managers & Human Resource Managers from 49 plant locations
  • Coordinated quarterly labor summaries, prepared periodic reports for the government on equal opportunity and affirmative action
  • General office procedure knowledge, travel arrangements, screen and direct calls, set-up/maintain filing system and Dictaphone machine.

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