Technical Support Specialist Resume Silver Spring, MD - Hire IT People

SUMMARY:

I am very excited about working with all aspects of your organization and have heard that there is a possibility for a career opportunity in providing technical support for your customers..
My objective is to find an IT position for an organization that will offer me a chance to learn, apply my knowledge and help your team provide technical solutions.
My customer service experience, technical knowledge, and willingness to improve could benefit your organization.

TECHNICAL SKILLS:

SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Silver Spring, MD

Technical Support Specialist

Responsibilities:

On - call work and remote access to support POS systems and tools.
Maintain and manage, Install group supported products.
Answer incoming calls as necessary.
Monitor department email accounts, incoming product questions and answers.
Ability to handle high-profile issues/customers. Resolve complex time-consuming problems.

Confidential, Washington, DC

On-call Technical Support

Responsibilities:

Confidential, Washington DC

Technical Support

Responsibilities: