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Installation Technician Resume

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Fayetteville, AR

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SUMMARY:

  • Advance computer skills (Window OS)
  • Strong experience with PC hardware and software
  • Ability to create, troubleshoot and deliver solutions
  • Communication and customer services skills

PROFESSIONAL EXPERIENCE:

Confidential, Rogers, AR

Retail Sales Consultant

Responsibilities:

  • Meet sales goals monthly
  • Correct system issues and user errors via OPUS software
  • Sell products and services
  • Maintained inventory of mobile devices, tablets and accessories

Confidential, Fayetteville, AR

Installation Technician

Responsibilities:

  • Terminate cat5e/6e RJ45 punch downs Jacks and RG6 Coaxial for and Internet
  • Configured routers/end - user devices and verify service connectivity
  • Correct network issues and signal inconsistencies to improve better services
  • Maintain Video Ready Access Devices ( Confidential ) network nodes
  • Install product services and educate

Confidential, Fayetteville, AR

Tech Support Agent

Responsibilities:

  • Troubleshoot & support issues associated with Confidential ’s software applications and OS
  • Verify system requirements & suggest hardware to operate Confidential ’s software
  • Document solutions and issues in WorkForce Software
  • Email, Answering Phone Calls
  • Database recovery

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