Student Aide/ Support Technician Resume Hawthorne, NJ - Hire IT People

TECHNICAL SKILLS:

Programming Languages: Python, and C

Data Analytic Tools: Java GUI, Splunk

Forensic Tools: Access Data FTK, Blacklight, Maltego

Languages: Fluent in Portuguese, and English

PROFESSIONAL EXPERIENCE:

Confidential, Hawthorne, NJ

Intern

Responsibilities:

Reviewed customer data for over 500 of their customers to manually enter service contract data to Salesforce
Reviewed the product description for STEALTHbits services to understand their products, and tailor my service to fit the company’s requirements
Cleaned up the Service Contract data in SalesforceCRM

Confidential, New York, NY

Student Aide/ Support Technicia n

Responsibilities:

Deal with basic printer issues involving the printer itself, and connecting to a printer on the network from Pace Endpoint
Responsible for simple tasks such as projector connections, Video Conference Set - Ups, and responding to help desk tickets
Writes help desk tickets to report technological related issues to IT Services for Seidenbergs