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Desktop Support Resume

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SUMMARY:

  • Overall 13 years of experience in IT industry with 5 years of experience in Desktop support and 8 years in Application Software Design, Development, Testing, Maintenance and Support.
  • Extensive experience in Installation, Configuration, Trouble Shooting of IBM WebSphere 6.1/8.0 and IIB 9.0/10 , WebServers like IBM HTTP Server, Apache WebServer , IBM WebSphere MQSeries and WebSphere DataPower XS40, XI50, XI52, on different paltforms like Unix, AIX, Linux, OS/390 and Windows.
  • Experience in developing applications using Internet Technologies like FrontPage, Dreamweaver, Flash, Image Composer, HTML, Java Script, AWT, Swings, Multithreading, Java2D, Servlets, JDBC, JSP, Beans, EJB, RMI, CORBA, JMS, Web logic, Web Sphere, XML, SOAP, Web Services and MS office (Word, Excel, Access, PowerPoint and Microsoft Project).
  • Followed Service Oriented Architecture (SOA) to designed and developed Distributed, Internet/intranet, messaging applications using JAVA, JSP, Servlets, EJB, XML, CSS, HTML.
  • Strong experience in database programming, creation of Packages, Stored Procedures, user defined functions, Views, Triggers, T - SQL and PL/SQL scripts using relational databases IBM DB2, Oracle and SQL Server.
  • Excellent Analytical, Communication and Interpersonal skills, good experience in guiding a team of developers and the ability to implement projects with demanding objectives.
  • Experience with Version control systems like Clear case and CVS.
  • Experience in Networking, TCP/IP socket programming, UNIX Shell scripting, CGI with Perl and C.
  • Expertise in Designing Internet and Intranet based Database Applications using Oracle, DB2, SQL and PL/SQL.
  • Experience with 24/7 defect tracking (Scaling and Failover) and reporting using MQ Series, WMQI and MQ Workflow on Web sphere application server.
  • Knowledge in ERP Systems like OracleFinancials11i and SAP (ABAP/4.0 & MM, PP-Modules) as Developer.
  • Strengths include Excellent Communication, Analytical and Problem solving capabilities.

TECHNICAL SKILLS:

Messaging& Queuing: MQSeries 7.5/6.X/5.x, Message Broker 7.0/6.1 and IIB 9.0/10, WMQI, WTX

Languages: C, C++, Java, .Net, COBOL, Microsoft Technologies, Web Technologies.

Tools: Rational Suite, Visual Age, Junit, Eclipse, Visio, MS Project.

Operating Systems: Windows NT, UNIX (AIX, Solaris), Windows, Linux .

Application Servers: Web logic, IIS, IBM Web Sphere

Version Controls: CVS, Clear Case and PVCS.

Databases: Db2, Oracle 9i, Oracle 10g, Sybase, My SQL, Sybase, SQL Server

Other Tools: SVN Tortoise, CVS, VSS, Web Services using SOAP, PHP.

PROFESSIONAL EXPERIENCE

Confidential

Desktop support

Responsibilities:

  • Followed Service Oriented Architecture (SOA) to designed and developed Distributed, Internet/intranet, messaging applications using JAVA, JSP, Servlets, EJB, XML, CSS, HTML.
  • Strong experience in database programming, creation of Packages, Stored Procedures, user defined functions, Views, Triggers, T - SQL and PL/SQL scripts using relational databases IBM DB2, Oracle and SQL Server.
  • Excellent Analytical, Communication and Interpersonal skills, good experience in guiding a team of developers and the ability to implement projects with demanding objectives.
  • Experience with Version control systems like Clear case and CVS.
  • Experience in Networking, TCP/IP socket programming, UNIX Shell scripting, CGI with Perl and C.
  • Expertise in Designing Internet and Intranet based Database Applications using Oracle, DB2, SQL and PL/SQL.
  • Experience with 24/7 defect tracking (Scaling and Failover) and reporting using MQ Series, WMQI and MQ Workflow on Web sphere application server.
  • Knowledge in ERP Systems like OracleFinancials11i and SAP (ABAP/4.0 & MM, PP-Modules) as Developer.
  • Strengths include Excellent Communication, Analytical and Problem solving capabilities.

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