Computer Technician Resume WI - Hire IT People

OBJECTIVE:

Recent graduate, looking to combine my 12+yrs of customer service & level 1 & 2 tier support, technical troubleshooting skills, and education to support IT services in the corporate environment. Leader, team player, quick learner, with the ability to master new technology, coupled my thirst for learning new skill sets.

TECHNICAL SKILLS:

Software: Windows 10 pro, User State Migration Tool (USMT), Citrix, EPIC, WYSE terminals,Microsoft Office applications (PowerPoint Word, Outlook and Excel), Microsoft Visio, VistA, Tool wire, USD (unicenter service desk), Lotus Notes, Microsoft Suite, Windows XP/Vista/7, Addis Plus, ClarisWorks, Mac Write Pro, MAXIMO 4.03 and Adobe Photoshop 7.0, Infra Ticketing System, SSCM

Programming: HTML, C##, PHP, MySQL, ORACLE, CSS, FORTRAN, Pascal

Computer Technician: Circuit board assembly, Image hard drives, soldering, networking and troubleshooting, programming & updating tablets and cell phones, POS Terminals. Cabling and Terminating.

Engineering applications: AutoCAD, CAD key

PROFESSIONAL EXPERIENCE:

Computer Technician

Confidential, WI

Responsibilities:

Remove old and setup new equipment, and re - image hard drives.
Assisted the team with Windows 7 Migration, ensuring employees systems are setup and running properly.
Setup and verified the installation of new programs ensuring user has a smooth transition to new system.
Application support
Repair, remove old, Assemble & configure new stand along/multi-function printers
Removed, ghost, reinstalled hard drives
Repaired networks, removed and setup kiosk
Imaged and deployed new CPU’s, laptops, phones
Repair, remove old, install & configure servers
Repair, remove old, install & configure switches, repeaters & routers

Computer Technician

Confidential,WI

Responsibilities:

Setup and verified the installation of new programs ensuring user has a smooth transition to new system
Assembled and connected equipment to the network and product routine maintenance. Ghost old CPU’s for redeployment
Application support
Imaged and deployed new CPU’s, laptops, phones

Help Desk Support

Confidential,WI

Responsibilities:

Updated various hospital rooms’ electronic equipment for the implementation of EPIC.
Moved and setup electronic equipment/printers for end users throughout the hospital and connecting buildings.
Assembled and connected equipment to the network and product routine maintenance. Ghost old CPU’s for redeployment.
Used professional software to clean hard drives for donations.
Used Infra ticketing system to aid and assist end users

Computer Technician

Confidential,WI

Responsibilities:

Programmed (Lotus notes), flashed, and installed (software and antivirus) on various clients’ personal PC’s/laptops.
Built personal PC’s and installed hardware for various clients.
Re-image new hard drives.

Computer Technician

Confidential,WI

Responsibilities:

Used Infra ticketing system to aid and assist end users
Reset passwords for users, set permissions for users to access company programs
Remote into user’s PC’s to resolve issues.

Electronic Payment Presentment

Confidential,WI

Responsibilities:

Maintained customers’ accounts, corrected any payment errors, reset usernames, passwords, and investigated any fraudulent transactions.
Liaison between customers and financial institutions.

Sales Manager

Confidential,WI

Responsibilities:

Obtained contracts from companies to sell their employees eye wear, and sold designer eye wear for commission.

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Computer Technician Resume

WI

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