We provide IT Staff Augmentation Services!

Desk Engineer Resume

3.00/5 (Submit Your Rating)
Hire Now

TECHNICAL SKILLS:

Key Skills: Deep Learning, Machine Learning, Computer Vision, Neural Networks, Natural Language Processing, Image Processing, SLAM, Optical Flow, Visual Odometry, Object Tracking and Localization, GPU Optimization, Robotics, Embedded Systems.

Programming Languages: Python, MATLAB, C++, C.

Frameworks: Tensorflow, OpenCV, Scikit - learn, Pandas, NumPy, Dlib.

Systems: Linux, Mac OS, Windows

PROFESSIONAL EXPERIENCE:

Confidential

Desk Engineer

  • Product expert in Windows, Mac OS, VMWare, VPN, Exchange, and SAP for a team of 20 global company engineers.
  • Increased out-of-department work inflow from 15% to 30%; assisted in pilot development of internal wiki and knowledge databases.

Confidential

Technical Support Associate

  • Conducted pre-and post-sales product education trainings for a new-hire team of 30 employees.
  • Improved daily team-sales target achievement to 95% using cost and resource analysis using MS Excel.
  • Received the “On the spot” award for 100% customer feedback score on technical education in a group of 200 employees.

Confidential

Technical Support Executive

  • Regulated floor technical support and on-call supervision for a team of 40 agents on television based products.
  • Received the “Quality star” and “Champion of the quarter” awards for 100% customer satisfaction score.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship