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Company Owner Resume

Leesburg, VirginiA

SUMMARY:

  • Seeking a Systems Administrator/Help Desk Administrator Position

TECHNICAL SKILLS:

Microsoft Certified Professional with over 18 years of comprehensive technical experience in the following areas: Windows 7, Windows 8, Windows 10, Server 2008, Server 2012, Office 2007, Office 2010, Office 365, Max OS X, Routers, Switches, Wireless

PROFESSIONAL EXPERIENCE:

Company Owner

Confidential, Leesburg, Virginia

Responsibilities:
  • Supports small business and users at home with their IT needs
  • Loudoun and Leesburg based small business offering on site and in office support.
  • Network setup and support
  • Hardware and software support
  • Desktop workstation and server support

IT Manager/Network Admin

Confidential, Leesburg, Virginia

Responsibilities:
  • Managed a main site providing Network Administration of a Windows 2008R2 Server Enterprise domain
  • Supervised technical support for over 100 end users at multiple locations.
  • Supported and trained new users as they came in including users from other countries.
  • Primary point of contact (POC) for senior level help desk functions. Support all conference room equipment, wireless access points and configurations, laptops, tablets, and other technical devices.
  • Provide budget forecasting and procurement for technical equipment.
  • In charge of all hardware repairs - troubleshooting and replacing parts for workstations, servers and laptops, providing detailed documentation and regular maintenance.
  • Supported software applications, troubleshoot issues while also ensuring updates and patches were applied as needed.
  • Provide support for all Printers and repairing, maintenance when necessary.
  • PC anti-virus/spyware specialist, in charge of removing all adware/spyware/viruses on workstations within the network.
  • Managed the incremental and full backup systems, and recovering data when needed

IT Support Tech

Confidential, Leesburg, Virginia

Responsibilities:
  • Traveled to client sites including businesses and homes to setup, maintain and regular support of local networks, servers, computers, routers and wireless devices.
  • Worked with multiple different operating systems and network types.
  • Provided on site computer repair of hardware and software.
  • Technical support for upgrading systems and migration of data
  • Engineered Backup systems for businesses and troubleshoot various related issues.

IT Support Tech

Confidential, Leesburg, Virginia

Responsibilities:
  • Provided basic to intermediate support of servers and other devices.
  • Assisted end users with various technical issues to workstations Macs and other computer devices.
  • Virus and spyware removal.
  • Computer repair hardware and software updates and support.
  • Part time tech

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