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Assistant System Support Technician Resume

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Marlton, NJ

SUMMARY:

  • Knowledge of performing hardware and software related maintenance and troubleshooting on a wide scale range.
  • Work and school knowledge of working with computer software including: Office 365, VMWare, Active Directory, Clonezilla, and SCEP.
  • Extensive Knowledge of large scale implementation and use of Windows 7 Enterprise level, and Server 2008 Enterprise level.
  • Implementation and use of Windows 8/8.1service.
  • Knowledge and distribution of Linux operating systems.
  • Knowledge of setting up, distributing, and using Active Directory on a network wide scale.
  • Creating VB scripts, batch scripts, and shell scripts.
  • Experience in using and support of Hyper - V services.

PROFESSIONAL EXPERIENCE:

Confidential, Marlton, NJ

Assistant System Support Technician

Responsibilities:
  • Provides user support services for school administration and classrooms by performing first level PC maintenance and by troubleshooting network problems
  • Assist managing user accounts and profiles for computer, voicemail and phone systems
  • Troubleshoots reported problems and documents diagnostic steps for issues related to computer, periphery equipment, and phone systems
  • Hardware and software diagnostics, bug fixes, and operational improvements
  • Re-images, cleans, and maintain computers
  • Makes repair or hardware replacements and/or recommendations to the Campus Director
  • Perform virus/spyware sweeps on work stations, and remove any and all viruses or spyware detected.
  • Perform functions to ensure building safety and security.
  • Assist in the storage and delivery of any and all packages received as directed.
  • Perform maintenance on Dell systems regarding desktop computers and printers.
  • Make and use VB and Shell scripts when necessary.
  • Servicing and helping students and staff with computer related questions and problems.

Domino's, Marlton, NJ

Driver

Responsibilities:
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Listen to and resolve customers' complaints regarding products or services.
  • Inform regular customers of new products or services and price changes.
  • Write customer orders and sales contracts according to company guidelines.
  • Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.

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