CUSTOMER CARE ASSOCIATE Resume DALLAS, Texas - Hire IT People

SUMMARY:

with 5+ years of experience in Telecom field, and strong customer service, communication (verbal and written) and, listening.
Great experience using hand tools for electrical, mechanical, telecommunication installing and d - installing equipment

TECHNICAL SKILLS:

WORK HISTORY

Confidential, DALLAS, Texas

CUSTOMER CARE ASSOCIATE

Responsibilities:

Taking care of customer needs over the phone by giving them all details in regard of burying their love one .
Interact with client face to face in our facility, their homes or in the hospital .
Comfort the customer as much as necessary to make them feel better
Driving was part of my daily routine to pick up deceased from different location within the state off Texas.
Drop body to airport to be ship overseas with different airlines and location.
Go over the inventory on weekly basis, and purchase necessary material, tools and supplies needed for our daily operation.

Confidential, Texas

HARDWARE TECHNICIAN

Responsibilities:

Disassembled utility cabinets; cables, circuit boards and power supplies from used equipment.
Installed new equipment including cables, DC power supplies, fans and circuit boards.
Ran power cables from DUL to the power bay and made connections using power lugs, crimping heat shrink NO-OX, waterfall the power cables.
Ran alarm cables, and dressed those using lacing cords and fish or fibers paper when necessary.