Shift Supervisor Resume
4.00/5 (Submit Your Rating)
Ellicott City, MD
SUMMARY
- Performs high quality work under pressure, is dependable, punctual, and a diligent employee. Has an on - going commitment to improve upon professional skills and knowledge-base.
- Always strives to produce work that is accurate and thorough. Shows a high degree of respect for others through courtesy and sincerity.
- Acts with honesty and integrity.
TECHNICAL SKILLS
- Proficient in Windows and Mac operating systems.
- Excellent communication skills (internal and external).
- Ability to multitask.
- Ability to make decisions and solve problems.
- Ability to plan, organize, and prioritize work.
- Ability to analyze data.
- Ability to be a team player.
PROFESSIONAL EXPERIENCE
Confidential, Ellicott City, MdShift Supervisor
Responsibilities:
- Welcomes customers by greeting them; offering assistance
- Manages fifteen employees
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
- Processes payments by totaling purchases using the cash register, cash, and store or other credit cards.
- Opens a store using specific procedures dealing with cash and inventory.
- Closes a store using specific procedures dealing with cash and inventory .
Customer Service Representative
Responsibilities:
- Welcomes customers by greeting them; offering assistance.
- Process customer returns in a quick and efficient manner.
- Directs customers by escorting them to isles and counters; suggesting items.
- Advises customers by providing information on products.
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
- Processes payments by totaling purchases using the cash register; processing checks, cash, and store or other credit cards.
- Keep inventory levels and restock when necessary.
Beauty Consultant
Responsibilities:
- Maintain a strong knowledge of all products offered.
- Effectively communicate with customers and introduce products that will solve their skin care concerns.
- Evaluate and access customer needs. From findings suggest products and recommend product application.
- Offer product demonstration.
- Keep inventory levels and restock when necessary.
- Properly manage and secure all cash.
- Ensure cart cleanliness to adhere to the standards and guidelines set by Proactive.
- Capable of working independent.
Pet Groomer
Responsibilities:
- Brushing and cutting the fur, clipping nails, cleaning ears, bathing, drying and finally styling the fur.
- Providing exceptional customer service to the pets and their owners.
- Studied the pets physical condition to determine the best cutting position.
- Imploring techniques to keep the animal calm and relaxed during cutting.
- Suggested cuts for animals based on type and breed.
- Handled monetary transactions.
- Properly handling all tools needed to complete the job.
- Know and understand all policies and procedures to ensure all pets were properly handled.
Barista
Responsibilities:
- The ability to multitask and mange in a fast paced environment.
- Contribute to a positive team environment by motivating team mates.
- Prepare and explain the ingredients in each Starbucks product.
- Follow operational policies and procedures
- Cross trained new employees on the operation of the machines
- Evaluate customer body language and behavior to make sure all customers were served and happy according to Starbucks standards.
- Provide and prepare quality beverages.
Office Assistant
Responsibilities:
- Answer and route communications to the correct person.
- Handled multi-lined telecommunications.
- Faxed, scanned and copied documents.
- Performed reception duties.
- Opened and forwarded all internal mail.
- Performed routine typing assignments.
- Scheduled all appointments.
- Planned and booked traveling arrangements for various CEOs.
