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Shift Supervisor Resume

4.00/5 (Submit Your Rating)

Ellicott City, MD

SUMMARY

  • Performs high quality work under pressure, is dependable, punctual, and a diligent employee. Has an on - going commitment to improve upon professional skills and knowledge-base.
  • Always strives to produce work that is accurate and thorough. Shows a high degree of respect for others through courtesy and sincerity.
  • Acts with honesty and integrity.

TECHNICAL SKILLS

  • Proficient in Windows and Mac operating systems.
  • Excellent communication skills (internal and external).
  • Ability to multitask.
  • Ability to make decisions and solve problems.
  • Ability to plan, organize, and prioritize work.
  • Ability to analyze data.
  • Ability to be a team player.

PROFESSIONAL EXPERIENCE

Confidential, Ellicott City, Md

Shift Supervisor

Responsibilities:

  • Welcomes customers by greeting them; offering assistance
  • Manages fifteen employees
  • Helps customer make selections by building customer confidence; offering suggestions and opinions.
  • Processes payments by totaling purchases using the cash register, cash, and store or other credit cards.
  • Opens a store using specific procedures dealing with cash and inventory.
  • Closes a store using specific procedures dealing with cash and inventory .
Confidential, Baltimore, MD

Customer Service Representative

Responsibilities:

  • Welcomes customers by greeting them; offering assistance.
  • Process customer returns in a quick and efficient manner.
  • Directs customers by escorting them to isles and counters; suggesting items.
  • Advises customers by providing information on products.
  • Helps customer make selections by building customer confidence; offering suggestions and opinions.
  • Processes payments by totaling purchases using the cash register; processing checks, cash, and store or other credit cards.
  • Keep inventory levels and restock when necessary.
Confidential, Baltimore, MD

Beauty Consultant

Responsibilities:

  • Maintain a strong knowledge of all products offered.
  • Effectively communicate with customers and introduce products that will solve their skin care concerns.
  • Evaluate and access customer needs. From findings suggest products and recommend product application.
  • Offer product demonstration.
  • Keep inventory levels and restock when necessary.
  • Properly manage and secure all cash.
  • Ensure cart cleanliness to adhere to the standards and guidelines set by Proactive.
  • Capable of working independent.
Confidential, Baltimore, MD

Pet Groomer

Responsibilities:

  • Brushing and cutting the fur, clipping nails, cleaning ears, bathing, drying and finally styling the fur.
  • Providing exceptional customer service to the pets and their owners.
  • Studied the pets physical condition to determine the best cutting position.
  • Imploring techniques to keep the animal calm and relaxed during cutting.
  • Suggested cuts for animals based on type and breed.
  • Handled monetary transactions.
  • Properly handling all tools needed to complete the job.
  • Know and understand all policies and procedures to ensure all pets were properly handled.
Confidential, Hanover, PA

Barista

Responsibilities:

  • The ability to multitask and mange in a fast paced environment.
  • Contribute to a positive team environment by motivating team mates.
  • Prepare and explain the ingredients in each Starbucks product.
  • Follow operational policies and procedures
  • Cross trained new employees on the operation of the machines
  • Evaluate customer body language and behavior to make sure all customers were served and happy according to Starbucks standards.
  • Provide and prepare quality beverages.
Confidential, Baltimore, MD

Office Assistant

Responsibilities:

  • Answer and route communications to the correct person.
  • Handled multi-lined telecommunications.
  • Faxed, scanned and copied documents.
  • Performed reception duties.
  • Opened and forwarded all internal mail.
  • Performed routine typing assignments.
  • Scheduled all appointments.
  • Planned and booked traveling arrangements for various CEOs.

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