SUMMARY:

Mainframe Computer Operations experience, A progressive and diversified environment. Experience in managing, motivating and developing a staff. Adapt well to changes along with handling job pressures. Works exceptionally well with others and independently on multiple tasks.

TECHNICAL SKILLS:

• Windows 7 Enterprise, Outlook 2016, SQL, JES2, JES3, MVS/ESA; Confidential z/OS 390.
• CA Products (CA1, 7 & 11, ACF2), CA DISK DASD storage & utilities.
• CONTROL - M, LOTUS NOTES, NETVIEW, OMEGAMON, ZARA11, VM, VPS, FOCUS, RMF, GRS, NDM (NFM), RACF, TN-3270 (CGO), RUMBA -TSO/ISPF, JCL, TCPIP, AUTOMATE & AFOPER, SMF & System Utilities, AppWorks (Application Manager).
• FRONT RANGE, Secure Sync (Iron Mountain), MEASTRO, SAP (Solution Manager), PeopleSoft, & OMNIBUS (TIVOLI) Monitor All Abends & Servers
• CPU’s - AMDAHL: 5990 & 5995, 1100A, Confidential Processors: 3090-600E, 3081, 4381, & 2914.
• Confidential Storage Systems 2096 & 2107. HITACHI & CMOS: OS/390, 3420.
• Site Scan System (All A/C Units and UPS System)
• MAGNETIC TAPE UNITS: 3480, 3590. Printers: 4245/20, High-Speed 3800-3 Laser Printers, System 34, AS400, ATL5400 Memorex Telex & Storage Tek Silo (9310).
• Communication Control Units: 3725, 3745, & 3705. CTC-3088 Disk Drives: 3390, 3380, 3370, & 3350. Storage Control Units: 3990, 3990/2, & 3880.

PROFESSIONAL EXPERIENCE:

Operations/Support Services/Data Control/Change Management

Confidential, Edison, NJ

Responsibilities:

• Run jobs and Restart Abends via Control-M Scheduler and CGO.
• Communicate with internal staff via Lotus Notes and Oplog.
• Monitor Transmissions via Appworks and NFM.
• Monitor the Front Range Ticket System to address open tickets and close tickets.

Contractor Sr. Computer Operator

Confidential, Staten Island, NY

Responsibilities:

• Operate and Maintain Operation Systems and Subsystems.
• Run jobs from CA-7 Scheduler and MAESTRO.
• Maintain Batch Flow Recovery and Responsible for the execution of IPL’s.
• Assign unresolved problems to the appropriate support area per the problem management process and SAP (Solution Manager IT Service Management).
• Monitor Support Batch Flow Jobs, Abends, Servers via OMNIBUS.

Confidential, Jersey City, NJ

Officer

Responsibilities:

• Secure the Irvington Public Library by having students sign in, maintain quietness throughout the library, & escorted misbehaved students out of the library.
• Call Irving Police when needed and assist in any emergency.

Confidential

Senior Operations Manager

Responsibilities:

• Managed and Ran the Operations of the Transportation of vehicles for National & Enterprise Rent-A-Car.
• Managed well over 200 employees and transported new vehicles all over the Tri-State Area.
• Managed Scheduling, Payroll, & Training New Employees.
• Oversee the running of operations and made sure all Fleet reached its destination in a timely manner.

Confidential, Wallingford, CT

Guest Service Associate

Responsibilities:

• Check guest in at the front desk, answering telephone calls regarding hotel information, making reservations and more.

Confidential, Southbury, CT

Recovery Operator Mainframe Operations

Responsibilities:

• Operate and Maintain Operation Systems and Subsystems.
• Ran jobs from CA-7 Scheduler, Changed JCL's as needed to restart jobs. (Overrides)
• Maintain Batch Flow Recovery and Responsible for the execution of IPL’s.
• Assign unresolved problems to the appropriate support area per the problem management process.
• Monitor Support Batch Flow Jobs to meet SLA Commitments.

Confidential, Meriden, CT

Responsibilities:

• Checking guest in at front desk, answering telephone calls regarding hotel information.
• Closing down Procedures: Prepare Office for Closing; Prepare Night Audit; Balance Manually Posted Transactions; Balance Cash Drawer; Balance Credit Card Transactions; and Close-Complete-Balance & Wrap-Up Audit.

Confidential, Jersey City, NJ

Private Investigator

Responsibilities:

• Secure different sites from unlawful acts, Undercover Work, Stake Outs, & Serving Papers.

Confidential

Head

Responsibilities:

• Head of Confidential detail at a nightclub.

Confidential, Pearl River, NY

Te chnical Support Rep. /Computer Operation Supervisor

Responsibilities:

• Interface directly with clients and internal staff to provide hardware, software, application, and network problem determinations and resolutions.
• Responsible for preparing analysis application system database reports, and responsible for the timely response to telephone inquiries.
• Preparation and completion of monthly and weekly help desk reports. Track follow-up analysis reports.
• Ran jobs from CA-7 Scheduler, changing JCL and restarting job.

Confidential, Meriden, CT

Tech Specialist/Senior Computer Operator

Responsibilities:

• Provide efficient and professional system support to internal staff.
• Monitoring and maintaining multiple systems.
• Use CA-7 for scheduling restarted jobs, submitted jobs, etc.
• Monitor Multiple Tape Mounts, Train and supervise system operators.

Confidential, Carlstadt, NJ

Senior Computer Operator

Responsibilities:

• Provide efficient and professional system support.
• Monitor multiple systems. IPL’s
• Interface with client/staff to provide network and application problem resolutions.
• Train and supervise system operators.

Confidential, New York, NY

Senior Computer Operator

Responsibilities:

• Monitor Options Systems including Tandem & Batch.
• Train and supervise operation staff.
• Provide efficient and professional system support to clients and employees.