IT Support Specialist Resume

SUMMARY:

Technical trouble - shooter with an Associate’s of Applied Science degree in Network Administration.
Skilled in issue resolution, critical thinking and systems strategies. Fervent learner with the ability to assimilate and apply new knowledge effectively.
Detail oriented with exceptional multi-tasking skills, capable in independent operations and team dynamics with effective interpersonal and communication skills.
Natural leader, with approachable demeanor and warm, yet direct communication.

SKILLS AND COMPETENCIES:

Software Applications: Anti-Virus, Virtual computing, Remote Desktop, Host-Based Firewalls, Microsoft Office, Active Directory, DNS, DHCP, LDAP, Group Policy Editor.

Operating Systems: Windows 7, 8, 10, Linux, Windows Server

Hardware: Computer workstations, Servers, Switches, Routers, Firewalls, Access Points, Storage Devices, Input and Output Peripherals.

Soft Skills: Exceptional active listening skills, quick learner, analytical thinker, strong conflict resolution, dedicated to teamwork and collaboration, able to see big picture and prioritize and plan for success, sales and service professional.

PROFESSIONAL EXPERIENCE:

IT Support Specialist

Confidential

IT Technician Intern

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Network Intern

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IT Intern September, 2014

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Certified Nursing Assistant, Salem, OR

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Certified Nursing Assistant, Salem, OR

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Cashier, Salem, OR

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Responsibilities:

Skilled in issue resolution, critical thinking and systems strategies. Fervent learner with the ability to assimilate and apply new knowledge effectively.
Detail oriented with exceptional multi-tasking skills, capable in independent operations and team dynamics with effective interpersonal and communication skills.
Natural leader, with approachable demeanor and warm, yet direct communication.

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