Technical Support Contractor Resume California - Hire IT People

SUMMARY:

Experienced information Technology Help Desk Support technician with over 6 years working assisting with computer issue, Software and Hardware repair and installation seeking the position of IT field Service Technician/ IT Engineer support.

TECHNICAL SKILLS:

Installation of PC, Laptop, and Server hardware including memory, hard drives, motherboards, peripherals and POS systems. Installation of software applications including Microsoft Office Suite, Windows 2000, XP, Vista, 7, 8 and Server 2008.
Languages S poke
French and English

WORK EXPERIENCE:

Confidential, California

Technical Support Contractor

Responsibilities:

Assist personnel with installation, configuration and ongoing usability of system hardware and software
Offer daily operations and systems support to personnel
Verify functionality of hardware and software components
Troubleshoot hardware and software issues in person, remotely and via phone
Assist employees with computer problems and answer their questions
Conduct daily network backup operations

Confidential, Hyattsville, MD

Site Support Specialist

Responsibilities:

Monitoring surveillance equipment;
Troubleshoot PC

Confidential, Vienna, VA

Site Support Specialist

Responsibilities:

Performs the installation, repair and preventative maintenance of personal computer and related systems;
Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment;
Computer diagnostics and repair
PC Maintenance and inventory and shipment to client
Communicates highly technical information to both technical and non - technical personnel; Assists in determining suitable software to meet user requirements;
Recommends hardware and software solutions, including new acquisition and upgrades.

Confidential, Landover hills, MD

Electronic Customer Service Associate

Responsibilities:

Prepares for customer inquiries by studying products, services, and customer service processes for laptops.
Assisted customer with determining their computer needs.
Ability to factory reset, configure, reinstall, troubleshoot, break and fix, load software
Responds to customer by understanding inquiry, responses, and gathering and researching information on computer or router systems
Assembling count laptops for showroom Displays.

We provide IT Staff Augmentation Services!

Technical Support Contractor Resume

CaliforniA

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