Computer Operator Resume New York, NY - Hire IT People

SUMMARY:

Self - motivated individual with knowledge of data processing functions; system utilities, ticketing systems (remedy, etc.) and security needs.
Able to go beyond scope of duties to achieve business continuity in providing services to clients.
Consistently ensure high levels of quality and productivity to programmers, engineers and outside vendors with over ten years of client server experience.

PROFESSIONAL EXPERIENCE:

Computer Operator

Confidential, New York, NY

Responsibilities:

Provide technical support for users and clients.
Accountable for production daily, monthly, and quarterly batch jobs.
Under limited supervision performed a wide range of tasks of varying complexity including responding to program error messages.
Report end of shift information to the next shift using turnover logs.

Application Support

Confidential, New York, NY

Responsibilities:

Implement mechanisms for Disaster Recovery and emergency operations and assist in business continuity.
Provide level 1 support to user calls escalated by the Help Desk and resolution for all batch abends.
Escalate Level 2 problems to appropriate support staff or vendors.
Monitor technical centre facilities, servers, storage, backup, network communications and connectivity. Monitor the data centre support systems such as power, cooling, heating, and fire detection and suppression systems.

Computer Operator/Application Support

Confidential, Carlstadt, NJ

Responsibilities:

Work in conjunction with the Datacenter Shift Manager in the running of the 24x7 global datacenter.
Performed MVS and JES II console commands to submit scheduled and unscheduled batch and online nightly production.

Lead Computer Operator

Confidential, Brooklyn, NY

Responsibilities:

Monitor multiple Confidential I-Series, Confidential MVS/VSE & Confidential Z/OS Console Platforms to reply to system messages and fix JCL coding errors.
Ensured tape backup rotation of SAN backups on a daily basis while ensuring scheduled backups completed.

Senior Computer Operator

Confidential, New York, NY

Responsibilities:

Respond to all hardware faults or failures requiring escalation and support from outside vendors.
Respond to all console messages and alerts requiring intervention and action.

Computer Operator

Confidential, New York, NY

Responsibilities:

Monitored telecommunication (TRUNK) lines to ensure proper links, including identification of problem lines and implementing dial backup.
Created daily turnover reports.

Lead Computer Operator

Confidential, New York, NY

Responsibilities:

Visited remote computer sites to install or replace telecommunications equipment.
Responsible for processing various End of Day applications on Vax/Vms systems.