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Front Desk Receptionist Resume

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Wexford, PA

SUMMARY:

To obtain a full - time administrative assistant/front office position, utilizing my years of medical office experience, my Associate in Specialized Business Degree, and my years of volunteering in clerical positions.

TECHNICAL SKILLS:

  • Microsoft Word Proficient
  • Excellent organizational and planning skills
  • Experience with front office billing
  • Proficient in Centricity and EMR
  • Impeccable Customer Service/Front Office Skills and Ability to Interact with Patients
  • Records Management Coordinator at present employer
  • Varied Health Insurance Knowledge
  • Excellent Medical Terminology Knowledge
  • Ability to Multitask and Handle Many Ongoing Issues at Confidential

PROFESSIONAL EXPERIENCE:

Confidential, Wexford, PA

Front Desk Receptionist

Responsibilities:

  • Answer phones
  • Retrieve messages from voice mail
  • Register patients for Confidential and scheduled patients
  • Schedule in-office patients for follow-up appointments
  • Schedule patients for appointments/bloodwork over the phone
  • Input/update health status and information into the computer
  • Confidential / Confidential experience, and varied billing experience
  • Post and balance co-pays each day
  • Retrieve/send faxes to other doctors, nursing homes, patients, general medical facilities
  • Input HIPAA information into patients’ charts
  • Interact with incoming/outgoing patients by talking to them or just lending a listening ear
  • Retrieve/input information from and into Centricity and EMR
  • Route calls from nursing homes/hospitals/patients to doctor or nurse
  • Handle all management of records requests and transfer of records

Confidential, Pittsburgh, PA

Receptionist/File Clerk

Responsibilities:

  • Filed legal documents
  • Answered phones
  • General office duties for four lawyers
  • Helped Legal Secretary
  • Entered timesheet data on computer

Confidential, Pittsburgh, PA

Secretary to Chief Engineer

Responsibilities:

  • Typing
  • Dictation
  • Maintaining files for Engineering and Construction Division including Project Engineers, Claims Administrator, and Chief Engineer
  • Selling Contract Documents
  • Taking Attendance at pre-bid conferences and bid openings
  • Tracking construction, error and omission, and builder’s risk claims from first filing to settlement
  • Preparing expense statements and requests for travel vouchers
  • Coordinating vacation requests for engineering department

Confidential, Pittsburgh, PA

Secretary

Responsibilities:

  • Dictation
  • Maintaining files for 12 sales representatives, Sales Manager, Director of Research, Vice President, Executive Vice President and President
  • Processing buy/sell orders for stocks and bonds
  • Supervising monthly client mailings

Confidential, Pittsburgh, PA

Secretary/Office Manager

Responsibilities:

  • Typing for six sales people
  • Dictation for six sales people
  • Supervising office personnel when sales manager was out on calls

Confidential, Pittsburgh, PA

Secretary

Responsibilities:

  • Typing
  • Dictation
  • Filing
  • Answering phones
  • Preparing charts and figures
  • Charting weekly safety reports
  • General office tasks for manufacturing environment

Confidential

Volunteer

Responsibilities:

  • Organize weekly mailings to hospital personnel
  • Escort other volunteers to destinations within hospital
  • Answer phone
  • Data entry

Confidential

Volunteer

Responsibilities:

  • Data entry
  • Organize weekly mailings to hospital personnel
  • Assemble charts for departments within hospital and deliver them direct outpatients to departments for testing and most general locations within the hospital or medical arts buildings, seat family members waiting for patients having testing, begin registration process for Confidential and Confidential outpatients, answer phones from testing departments calling to send family members back to outpatients, talk to anyone who enters hospital and just needs someone to listen, generally a friend and greeter to any and all who pass this busy entrance and desk.

Confidential

Chairperson

Responsibilities:

  • Attending monthly meetings at Confidential
  • Planning monthly agendas
  • Recruiting members
  • Holding parent/student events throughout the year
  • Attending off-site meetings

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