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Computer Operator Resume

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Jacksonvile, FL

SUMMARY:

IT professional with over 24 years of experience working in Confidential Mainframe environments. Recent experience has been in operations for Confidential and Confidential Information Services. Proven abilities in COBOL program development/maintenance, Confidential, and creation/maintenance of related system documentation. Also possesses excellent written and verbal communication skills.

TECHNICAL SKILLS:

  • Confidential Mainframe Environment
  • VS COBOL II (QSAM & VSAM)
  • MVS / Confidential
  • TSO / ISPF
  • Zeke / Zebb
  • CA - 7
  • CICS
  • DB2
  • Microsoft Windows
  • Microsoft Excel
  • Microsoft Word
  • AbendAid

PROFESSIONAL EXPERIENCE:

Confidential, JACKSONVILE, FL

Computer Operator

Responsibilities:

  • Worked as Computer Operator for Confidential Inc. in a Client Server Network based environment as well as Confidential iSeries environments for system backups.
  • Duties include monitoring the nightly production batch cycle that processes in an Oracle based Confidential environment and processing daily/weekly/monthly backups for the various iSeries systems currently active.

Confidential, JACKSONVILE, FL

System Programmer

Responsibilities:

  • Worked as Production Support Analyst in a leveraged environment in support of the nightly production batch cycles for Confidential ’s various financial customers.
  • Responsibilities also included Confidential + and Remote Item production control balancing. Job scheduling tool utilized was Zeke / Zebb.
  • Worked as Production Support Analyst on the Certegy account in support of the nightly batch cycle and the Model Office (test) batch cycle twice weekly. Job scheduling tool used was CA-7.
  • Created and maintained process documentation to support the production balancing functions transitioned to the Jacksonville, Florida office from the Little Rock, Arkansas office. Applications involved include Remote Item processing, Confidential + processing, and AutoBalance.

Confidential, JACKSONVILE, FL

Software Tester

Responsibilities:

  • Contracted for CAI on-site at Confidential .
  • Executed the daily batch Inter-plan Teleprocessing Services (ITS) Test Cycle, including trouble-shooting and resolving problems that were encountered in the various Jobs processed in the cycle.
  • Processed override requests in the test cycle received from various ITS developers and software ‘Data-Pull’ requests for users in the testing environment to provide test data for the users to manipulate in support of current testing activities and projects.

Confidential

Advisory I/T Specialist

Responsibilities:

  • Maintained existing modules, Confidential streams, related procedures and components, and system documentation on the Inter-plan Teleprocessing Services (ITS) team of the NASCO account.
  • Developed new modules, Confidential streams, related procedures and components, and system documentation on the ITS team.
  • Provided high quality, error-free deliverables within budget and on schedule for smaller projects of 100 hours or less and also for larger projects that were part of the ITS 8.6 and 8.7 releases.

I/T Specialist

Confidential

Responsibilities:

  • Provided ongoing support to the Prudential/Aetna HealthCare account before and during the transitional period when Aetna became the eventual owner of the business. This involved file manipulations and the creation of Ad Hoc reports.
  • Worked as lead programmer on a small project that converted several Prudential-Unique XX503 data manipulation utilities into VS COBOL II programs. Nineteen VS COBOL II utility programs were created in support of the project’s requirements.

Confidential, Jacksonville, FL

Programming Analyst

Responsibilities:

  • Business analyst, specifications designer, and development/testing programming analyst.
  • Worked as lead programmer/analyst in the Pru-COBOL to VS COBOL II conversion in which the account’s source code was standardized to become consistent with current industry standards.
  • Worked as lead programmer/analyst on a larger project that developed and provided claim loss ratio information to underwriters and other users for a new product marketed by the account.

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