SUMMARY:

• Detail - oriented, highly productive and versatile candidate possessing over 20 years of experience working with a diverse range of operating systems, programming languages, software and hardware.
• Proven top-tier performer who positively impacts performance metrics.
• Versed in requirements gathering and collaborating with users to develop software specification.
• Proven ability to create and document designs and write code based on conceptual descriptions of business logic.
• Accustomed to performing multiple high-level tasks with a fast-paced, deadline-oriented working environment.
• Seeking to relocate to North East Florida

TECHNICAL SKILLS:

Software: Visual Studio, DreamWeaver, Photoshop, Illustrator, IIS, Visio, SVN Source Control, Microsoft Office, MS Exchange, Office 365

Programming Languages: SQL, Visual Basic .NET, Coldfusion, C#, Javascript, HTML, Perl, Flash, Unix Korn Shell Scripts, and Powershell

Certifications: Computer Programming, ITIL Foundations: IT Service Management

Degrees: Associates Digital Design, Associates Digital Animation

PROFESSIONAL EXPERIENCE:

Confidential, Punta Gorda, FL

It Support, Application Developer / Graphic Designer

Responsibilities:

• Designed and created applications / interfaces usng VB.net, C#, Powershell, and Javascript to move data between systems and government agencies
• Created reports with SSRS to access / search data from different Systems
• Provided support for Users, Systems, Servers in 4 Districts - software and hardware
• Administered SQL Servers and databases
• Assisted in Administering Active Directory, Exchange, Law Enforcement applications, SCCM and Office 365
• Maintain False Alarm Web Application
• On-call support during non-business hours monthly
• Helped to Administrate Sonic-wall Firewall
• Created signs, business cards, power point slides, posters when needed

Confidential, Auburn Hills, MI

Infrastructure Engineer

Responsibilities:

• Provided support for across applications and platforms while managing a team of three employees.
• Administered and monitored the data warehouse application.
• Created/installed application patches, allowing receipt of data from new clients from new data sources. Pulling data was usually accomplished with Perl using DBI.
• Offered assistance on Perl and shell scripting to application engineers.
• Managed Best Shore resources, providing information and training to include creating training documentation and video/audio.
• Created tickets for application engineering team to provide enhancements; adjusted/installed/changed data as requested by clients and engineering team.
• Participated in meetings with teams and application engineers in other global regions; exchanged information on applications and issues. Provided Lab support and hardware/software support.
• Created an automated application monitoring system to send alerts using Perl and Korn Shell scripting, identifying log file errors, drive space warnings, fatal (full) statuses, and other errors.
• Orchestrated an application move to a new server environment; identified performance issues on new servers during the move and created a script to measure IO performance. Met with the server SAN team and successfully identified a parameter that increased disk IO performance to levels above the older servers.
• Managed Lab Resources for Engineering team, including Server hardware maintenance.
• Maintained Servers with Windows Server 2000/2003 or Sun Solaris software as required and installed applications when required.
• Helped to Develop a Perl package for the Database ETL process so that it could be used and customized without affecting the OS version provided by SUN.
• Helped to troubleshoot issues that arose with the ETL processing.

Infrastructure Engineer

Confidential

Responsibilities:

• Created Perl script to automate daily Excel reports from Oracle database saving the company 40 man-hours per week and vastly reducing Tivoli training time and resources.
• Designed several supplemental data collection programs using Tivoli and Perl currently in global use by General Motors.
• Created and implemented software application solutions to automate redundant tasks and collect information; consulted with management and department heads on feasibility issues.
• Designed and integrated web pages to report information and automate tasks using Perl, HTML.
• Created Flash interface to interact with a SAN device using Swishmax and SNMP, and ASP.
• Managed projects and documented project status utilizing ISO 9001 auditing process and procedures.
• Supported software/hardware for group and managers, reviewed/analyzed Tivoli database data, and created/documented implementation instructions.

Information Associate

Confidential

Responsibilities:

• Created and implemented software and operating system patches and Install Shield answer files.
• Used Winbatch, Visual Basic scripting and custom C programs to automate remote updates and patching of GM Workstations.
• Revised ghost builds with latest patches. Researched and resolved field issues.

Systems Administrator/Primary Support

Confidential

Responsibilities:

• Performed troubleshooting on workstation performance issues and install/set-up software and hardware.
• Provided LAN resources for newly hired General Motors employees.
• Administered On-Time Scheduling software running on SUN Server.
• Create DOS batch files to automate the repair of common issues found in computing environment.
• Implemented automated scripts to repair common issues, successfully reducing manual support by up to 40%.