Help Desk / Computer Trainer Resume

SUMMARY:

To summarize here my top skills from a capabilities perspective, I would say I have proven experience in creating automation frameworks that increase velocity of the engineering group, and increase quality at the same time. This experience comes from not doing a few frameworks, or being involved in a few projects using frameworks, but instead from doing 30 or more implementations personally or with a team that I am leading to implement a well done framework.

SKILLS & ABILITIES:

C#, Java, Eclipse, Selenium with language bindings in Java and C#, Visual Studio, NUnit, JUnit, MSTest, VB Script, HTML, MySQL, SQL, HP Unified Functional Test, or UFT (previously named QTP, or Quick Test Pro), Apache JMeter for Web Services and Performance Testing, Windows Server, Linux, Networking, Black Box Testing, White Box Testing, Selenium ‘Page Object’ Design Pattern

PROFESSIONAL EXPERIENCE:

Help Desk / Computer Trainer

Confidential

Responsibilities:

Assist students in learning various computer skills
Create lessons to help students understand computer related courses
Provide customized assistance for students with special needs
Answer phones and respond to all calls as a technician
Troubleshoot the network and repair faulty equipment
Provide information to students and faculty concerning technology
Maintaining the network. Making repairs to the computer systems
Installing software and updating the system as needed
Troubleshooting various network and hardware related problems

SOFTWARE TESTING ENGINEER

Confidential, Broomfield, Colorado

Responsibilities:

Test case creation, Test planning, Traceability Matrix Creation
Defect tracking, entry, updating
Test case repository usage for storing test cases
QTP test automation design, creation, execution, and maintenance
Performance testing with Jmeter
C# Development in Visual Studio

AUTOMATION TEST LEAD, PROMOTION TO QA ARCHITECT

Confidential, Broomfield, Colorado

Responsibilities:

Selenium with C# language bindings using Page Object design in Visual Studio with NUnit for a variety of web applications
Selenium with Java language bindings using Page Object design in Eclipse with JUnit for a variety of web applications
Creating and maintaining automated software testing frameworks across multiple clients and technology types in the presentation layer
Expert in popular testing software including QTP, UFT, QFTest, Coded UI and Selenium
Coding and customizing functions to automate the testing process utilizing Page Objects when relevant as well as other design types in non - selenium automation
Acting as a manager collaborating current projects, resources, and deadlines
Responsible for creation and maintenance of network and network infrastructure
Performing testing with Jmeter for Web Services using Body Params, URL Params in JSON/XML and other generic formats of data being sent via HTTP(s)

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