Computer Tier II/II Support Resume Moundsville, WV - Hire IT People

OBJECTIVE:

To find a position within our organization that affords me the opportunity to grow and to help maintain and implement strategies to remain effective & efficient in our ever changing industry.

SUMMARY:

17+ Years of Experience in the Information Technology Field.
Extensive experience with Microsoft products and Operating Systems such as Microsoft Office Suite (03, 07, 10), Windows 95, 2000, XP, Vista & 7.
Experienced using administrative tools in Active Directory to manage users and groups, and assigning rights/permissions.
Multi - faceted Experience in all forms of Communication (COM, ROE - Radio Over Ethernet, POE - Power Over Ethernet, Leaky Feeder, Belt Controls - Automation Setup and Monitoring. Ethernet, Fiber, etc..
Knowledge and Experience in routed protocols (SNMP, SMTP, and Telnet) and routing protocols (HSRP, OSPF, TCP IP) as well as experience using and following the OSI Model.
Extensive experience with WAN Accelerators (Riverbed Technologies), Cascade Sensors, Profilers, Gateways, etc..
VOIP Exclusion with Optimization in the following Protocols:
MAPI, CIFS, TCP, HTTP, etc..
17+ years of experience building, troubleshooting, and upgrading computers in general, in commercial, residential and industrial environments Experienced in
Virtualization (VMWARE) - user & support
Familiar and knowledge with WAN/LAN setup and configuration, Software Installation both Remote and Local.
Knowledge of Server setup and installation, as well as various peripherals, and file updating and management.
Excellent & proven skills in successful project management.
Experience with deployment servers (Altiris) as well as managing and overseeing upgrades of Operating Systems and a multitude of suites and programs.
System Proficiencies Include but are not limited to the following:
Hardware
Dell PowerEdge Servers, HP ProLiant Servers.
Riverbed Technology (Steelhead Appliances)
A Host of Cisco products:
Software
AS400, PHP, Visual Basic and ASP.NET
PC Software (SQL Server 2005, Microsoft Office Suite, IBM ISeries, Integral Technologies, Windows 2000, XP, Windows 7, Cascade, Spectrum, Riverbed Technologies, Rockwell Automation, Minenet).

PROFESSIONAL EXPERIENCE:

Confidential, Moundsville, WV

Computer Tier II/II Support

Responsibilities:

Responsible for End user, telecom, network, and infrastructure support. (LAN/WAN) PC Break Fix. VOIP Phones, Printers
Close working relationship with Williams Energy Network users (troubleshooting that ranges from installations to packet losses, etc..)
Software/Hardware Support
Administration of a Single Domain with sub workgroup trees (local level) with an estimated range of 500+ users/500+ devices amongst all locations
Assigning & Reserving Fixed Addresses within InfoBlox Utilities
Installation, Support, Maintenance and Troubleshooting of Cisco 828, 878 and 888 DSL Modems.
Installation, Maintenance and Troubleshooting with Cisco Catalyst Switches (2950, 2960 & 3560’s) Cisco Access Points (1242’s) and Cisco Routers (2911’s)

Confidential, Moundsville, WV

Maintenance Foreman underground IT Support

Responsibilities:

Fiber optic cabling and terminations
Creating Material Requisitions
Repairing and supporting administrators computers, phones and network support
Working with customers on issues that might arise
HMI Server Programming

Confidential, Morgantown, WV

Project Manager IT Support

Responsibilities:

Making sure Jobs come in on time and on Budget
Creating Material Requisitions
Checking time sheets and approving them
Working with customers on issues that might arise
HMI Server Programming

Confidential, Canonsburg, PA

Senior Systems Administrator

Responsibilities:

End user, telecom, network, and infrastructure support. (LAN/WAN)
Close working relationship with Confidential ’s Network Engineers (troubleshooting that ranges from installations to packet losses, etc..)
Software/Hardware Support
Administration of a Single Domain with sub workgroup trees (local level) with an estimated range of 500+ users/500+ devices amongst all locations

Confidential, Wheeling, WV

Senior Systems Administrator

Responsibilities:

Responsible for various duties and tasks ranging from desktop support to company wide network support LAN/WAN (5000+ machines/Printers), Server Management, Administered Active Directory - included 4000-5000 users, as well as 8 different servers (ranging from Automation, File/Print, DNS, etc..)

Confidential, Parkersburg, WV

Copier Technician

Responsibilities:

Copier Technician/Wheeling area Service Manager
Repaired Copiers and Printers/Fax Machines

We provide IT Staff Augmentation Services!

Computer Tier Ii/ii Support Resume

Moundsville, WV

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