OBJECTIVE:

As a skilled IT professional with more than 14 years’ experience in the IT field as an IT consultant for many small to mid - sized companies, commercial banks; municipality buildings and police departments throughout the state of New Jersey. I seek a position to utilize my real world technical knowledge and teaching experience to maintain and improve an organization’s network infrastructure and mentor a team to deliver successful projects.

SERVER EXPERIENCE

• Windows 2012 R2 - Windows NT 4.0, VMWare/Hyper-V, Exchange 5.5 - Exchange 2007, SBS 2003
• Over the course of 14 years’ in the IT industry I have worked with many Server OS (Operating System) platforms. Through planning upgrade projects or server migrations from old technology to a newer Operating Systems, (i.e. .NT 4.0 to Windows 2000 or Windows 2003).
• Knowledge of Active Directory, Group Policies, Hyper-V technology.
• Data Migration during Projects or Upgrades
• Maintained Backup’s for multiple business simultaneously and have implemented offsite or online backup strategies for disaster recovery purposes.
• Disaster Recovery Planning (i.e. Super Storm Sandy).
• Maintained business continuity even when their main office building had no power, through the use of moving some services (E-mail, Storage) to cloud based services.
• Rackspace E-mail (Exchange and POP3) and Storage space
• Microsoft Office 365 Exchange mailboxes
• Offsite or Online Backups (iBackup, Tape Rotation, etc.)

ROUTER/FIREWALL/SECURITY EXPERIENCE

• Provided LAN/WAN support while working with ISP’s Data and Voice networks (VoIP, T1’s, Business Cable, DSL, etc…)
• Installed Cisco Routers, Cisco Firewalls, Sonicwall Firewall’s, Network Switches
• Provided network Security by installing and monitoring firewall logs
• Maintained Site-to-Site connectivity through VPN tunnels
• Provided Remote Access to remote users through SSL VPN (Barracuda SSL VPN), Microsoft PPTP, Sonicwall client software
• Installed Wireless Routers and Access Points and configured the wireless network with the highest protection (encryption) level
• Knowledge of many network Anti-Virus software (Symantec End-Point Protection, McAfee Total Protection and Virus Scan Enterprise, Trend-Micro Worry-Free)

MOBILE/DESKTOP/LAPTOP EXPERIENCE

• Windows 95 - Windows 8.1/Windows 10, Mac OS X, Some Linux, Android Devices, iOS Apple products, Blackberry, Windows phones.
• Established an Encryption Policy using Bitlocker along with TPM + PIN configurations and storing the Recovery Key for Bitlocker in Active Directory.
• Excellent troubleshooting skills when it comes to hardware and software issues.
• Experience working on multiple vendors (IBM/Lenovo, HP, Dell, Apple Macintosh)
• Setup an Imaging Deployment process with Microsoft WDS (Windows Deployment Services) and MDT 2013 for imaging desktops, laptops and servers.
• Wyse Thin clients and Hyper-V Virtual Machines for VDI (Virtual Desktop Infrastructure)

PROFESSIONAL EXPERIENCE:

Confidential, Piscataway, NJ

Unit Computing Specialist

Responsibilities:

• Support for 500+ users and 800+ computers throughout the Division of Life and Sciences buildings. Users included: Administrative Staff, Professors, Researchers and Lab Technicians.
• Dispatched to trouble calls via ticketing system to assess a variety of hardware and software issues for MAC, PC, printers, and mobile devices.
• Maintaining, and repairing: projectors, video equipment, and teleconferencing/video conferencing equipment
• Providing client networking support: Configuring printers, patching ports, troubleshooting and repairs connectivity issues, working with Mac address filtering.
• Managing software support, deployment, and installation; Providing desktop support, maintenance, and asset management. Developing, employing, and managing desktop engineering system using WDS and MDT to expedite the client and server deployment process.

Confidential, Cherry Hill, NJ

System Engineer

Responsibilities:

• Managed and maintained IT infrastructures and upgraded Servers and technology when needed.
• Setup Servers - Windows 2012 R2/Windows 2008 R2, VMWare/Hyper-V, for commercial banks, municipalities, police departments and businesses throughout the state of New Jersey.
• Rolled Out Windows 7/Windows 8 as the end of life for Windows XP was being deprecated

Confidential, Princeton, NJ

Desktop Support Analyst / Network Administrator

Responsibilities:

• Created Hyper-V Virtual Machines (VM’s) for users throughout the company, then setup a Wyse Thin client terminal for their main computer system.
• Setup Laptops for remote users and supported any VPN and Cryptocard related issues.

Confidential, Parsippany, NJ

Desktop Support

Responsibilities:

• Responsible for rolling out new Wyse Thin Clients and HP Laptops and Desktops running Windows 7 Professional and deploying them through nursing stations and all other area’s throughout the hospitals.

Confidential, Bridgewater, NJ

Senior IT Consultant

Responsibilities:

• Managed and maintained small to medium-sized businesses throughout the state of New Jersey. Maintained Network Stability, Security and Documentation for each businesses network infrastructure.
• Disaster Recovery Planning and Implementation along with cloud based services (Office 365, Rackspace, Online Backups)
• Provided Security by installing Firewalls (SonicWall, WatchGuard) and network Anti-Virus solutions (Symantec End-Point, McAfee Total Protection, Trend Micro Worry Free)