Desktop Support Analyst Resume Bridgeport, CT - Hire IT People

SUMMARY:

Recently graduated Data Engineer with deep expertise in developing data visualizations, reporting and business needs analysis seeking an opportunity with a growing organization. Proven ability to understand project management, customer requirements and translate into actionable project plans with two years of academic experience on Hadoop projects. Dedicated and a fast learner with passion for Big data and Data analytics.Skills: Data analysis, Python Programming, Big Data, Project Management, Reporting, Data Modeling

TECHNICAL SKILLS:

Big Data Ecosystems: Confidential, HDFS, HiveQL, Flume, Sqoop, Apache Spark

Programming Languages: Python 3.5, Java, C, SQL

Data Visualization: Tableau 10.0, MS Excel, Matplotlib

Graduate Coursework: Apache Spark, Advanced Databases, Data Mining, Big data and Data Analytics, Python Programming, Operating Systems, Network Security

INTERNSHIP EXPERIENCE:

Confidential, Bridgeport, CT

Desktop Support Analyst

Responsibilities:

Contributed in cross - functional team designing, building and testing solutions to support the desktop Windows and Mac environments for users across the campus
Diagnosed and resolved unique, nonrecurring problems associated with application software and operating systems; determining the source of problems and classify their level, priority and nature
Configured, deployed, maintained and supported computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment showing strong customer-relationship skills

Confidential, Bridgeport, CT

Research Assistant volunteer

Responsibilities:

Project work: Product recommender system using Apache Spark with collaborative filtering on Amazon’s product dataset in Hadoop environment.
Prepared lab instruction manuals for Hadoop and assist in Big Data and Data analytics lab

Confidential

Application Analyst Intern

Responsibilities:

Assisted the quality assurance team to identify and debug data issues, ensuring data quality for data modeling using MS Excel
Participated in internal projects and initiatives to improve data quality and support

Confidential, Bridgeport, CT

Big data and data analyst

Responsibilities:

Built a data model to process five thousand records of diverse customer database and predicted the churning rate with Spark Dataframes
Applied different machine learning algorithms to train the data model; advanced SQL analysis as well as visualization techniques on Dataframes to compare and visualize the outcomes

Confidential, Bridgeport, CT

Big data and data analyst

Responsibilities:

Collected data from Walmart-Labs live API using MS Excel and applied data cleaning procedures as removing null values and dealing with outliers for better data modeling outcomes
The dataset was then uploaded on Hadoop File System and ran custom Confidential program on dataset along with the Hive queries to analyze and compare the performance of both the approaches
Analyzed ‘Pre-order Products Categories’ in addition to ‘ Confidential ’ that were pre-ordered the most according to their respective genre

Confidential, Bridgeport, CT

Python Data Analyst

Responsibilities:

Investigated the dataset of students’ enrollments for an online open courseware with efficient data exploratory procedures by developing Python scripts
Visualized data using Matplotlib and Tableau for multivariate analysis to bolster the market research

Confidential, Bridgeport, CT

Big data and data analyst

Responsibilities:

Designed and developed relational data model along with ER diagrams for medium scale database system with MySQL
Developed SQL scripts to make data flow across the schemas and tables; further analytics with SQL queries

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Desktop Support Analyst Resume

Bridgeport, CT

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