SUMMARY:

Insightful, results - driven IT professional with notable success leading a broad range of corporate IT initiatives while participating in planning, analysis, and implementation of the solutions in support of business objectives. Excel at providing comprehensive secure system analysis, and full lifecycle project management. Hands-on experience leading all stage of system development efforts, including requirements definition, design, testing, and support. Outstanding project leader; able to coordinate all phases of project-based efforts while managing, motivating, and guiding teams.

AREAS OF EXPERTISE:

• Technical Specification Research and Development
• Disaster Recovery Data integrity
• Planning / Implementation Contingency Planning
• Risk Assessment / Impact Analysis Network and System Security
• Team and Project Leadership

TECHNICAL SKILLS:

Platforms: ZOS11.1, ZOS1.9, ZOS1.7, ZOS1.4, OS390 2.10, OS390 2.6, MVS 3.3, MVS 3.1, MVS 2.2, VM2.0, Windows 9x/NT/2000/XP,HP Open Systems.

Hardware: IBM CPU Z990 (2096-C03), Z890 (2086-A04) 9672-R25, 9672-R03 Disk Storage IBM DASD3390-mod9, 3390-m3, EMC DMX4950, DMX5500, Tape System ATLVTS (3494 Model B16), 3490, 3480,, IBM & Xerox laser printers.

Software: IBM IODF, FTP, DFHSM, DFSMS, DFDSS, FDR, SMPE, RACF, TCPIP, Vtam, CICS (4.1 & TS2.2), IMS (7.1 & 9.1), SDSF, CLIST, REXX, TSO/ISPF, IOF, CA11, Active Directory(5.2), SMS (System Management Server) Vmware, Barr Spool, AFD(momentum), File-aid and most of the components that are included via the operating system

Devices: 3745, 3725, CTC, 3172, 3174, 0527 (Optica channel converter).

Software: TCP/IP, FFDI, Ethernet, Token ring

Tools: UC4 (8.0), BMC-Mainview, Computer Associates products (CA1, CA7, CA11,Jobtrac,TL MS etc.), Allen Software Group (Tmoncics & Tmonmvs), Levi, Ray, Shoup (VPS, VSV, DRS, VMCF), Phoenix (Falcon/Plus), Systemware (JHS & X/PTR), Vanguard (RACF Administrator), McKinney (CEMT Batch), DTS Software (DIF & STOPX37),Languages: MS Office Suite (Word,Excel,PowerPoint,Access,Project, Outlook), Visio, JCL, a little Cobol.

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Technical Analyst (Contractor)

Responsibilities:

• Scheduling: Create and maintain Mainframe, Oracle, Unix and Open Systems schedules daily using UC4.
• Maintain and review scripts.
• Build plans
• 24x7 oncall support.

Confidential, Wilmington DE

Sr Helpdesk/Desktop Support

Responsibilities:

• Successfully performed daily technical support duties such as Mainframe JCL abends, all PC related (hardware and software) issues to maintain a high visibility standard.
• Scheduling: Create and maintain schedules daily.
• Remote assistance using SMS and Citrix
• Handle 40+ calls a day on average.
• 24x7 oncall support.
• Support on hardware desktops and laptops (Dell)
• Support for 98,XP and Vista
• Support for office suite 2002-2007
• Create, move and apply security rights and forwarding on accounts on AD under win2003 and 2008

Confidential, Wilmington DE

Lead Technician

Responsibilities:

• Successfully performed daily support duties to resolve high visibility and high impact issues in a timely fashion.
• Trained operator on the HMC.

Confidential New Castle, DE

Senior Systems Programmer

Responsibilities:

• Spearheaded and managed multiple successful software and vendor upgrades.
• Successfully implemented the network OSA (open systems adapter) card and the OAT (OSA address table).
• Instrumental in developing and implementing CCHS new methodology for Disaster Recovery of critical financial and operational systems. Initial test of the new methodology was our first-ever successful recovery of our production environment.
• Managed / Team Leader for the mainframe disaster recovery department.
• Successfully provided a stable system environment for the next millennium.
• Instrumental in significant reduction of unplanned downtime of critical clinical and business systems. Ensure performance, optimizing and tuning of all LPARS.
• Created and author for the IO Configuration for the hardware. Built and maintain the IODF for CCHS.
• Ensure the JES2 susbsystem is accurately processing on a daily basis. Created the configuration.
• Establish new / maintain relationships with customers, suppliers and vendors to meet the budgetary, operational and support needs to provide quality service to all customers.
• Responsible for maintaining the up keep for the hardware and software system including multiple 3rd party applications. Apply PTFs and Zaps for the operating system and all 3rd party vendors.

Confidential St Phila, PA

Systems Programmer

Responsibilities:

• Successfully performed daily crisis system duties to resolve high visibility and high impact issues in a timely fashion during actual disasters and recovery test.
• Supported over 500 + mainframe clients.
• Successfully installed hardware and relocated CPU’s, DASD, tape drives, CTC’s and controllers.
• Ensured data analysis as it pertains to testing scenarios and problem troubleshooting.
• Network duties to ensure communication connectivity. Responsible for FEP (front end processor) configurations.

Recovery Specialist

Responsibilities:

• Recognized for outstanding quality of customer service with numerous customer-support awards and personal commendation from clients, co-workers and Sungard.
• Ensure the preparation for all centers, which entails reconfiguring dasd, setting up the network and rebooting (IPL) systems.
• Successful pre testing and problem troubleshooting on an on-going basis, which includes data analysis and record keeping.

Confidential Frazer, PA

Lead Operator

Responsibilities:

• Responsible for all the daily operational duties. Ensuring all printouts were completed and issued to my users.
• Supervised Computer Operators and Tape Librarian.