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Datacenter Technician Resume

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SUMMARY:

  • 11+ Years of experience with installation, configuration, and maintenance of desktop, network and server infrastructure for on - premise
  • 11+ Years of experience with end to end Confidential including VoIP, PBX, Telephony, and analog systems
  • 5 Years of Data Center Experience at NJ an NY data centers Colocations
  • Expert at designing, implementing, administering, optimizing and troubleshooting enterprise office IT solutions
  • Strong organizational skills with meticulous attention to detail

SKILLS:

  • Network Administration
  • Domain Administration
  • Web Server Administration
  • 10g,40g Infrastructure Cabling
  • Server and Desktop Virtualization
  • Server Load Balancing and Failover
  • Data Center Engineering
  • Wireless Implementation
  • Information and Data Security
  • Cost Benefit Analysis
  • Data Storage, Backup and Recovery
  • Deployment Automation

INDUSTRY EXPERIENCE:

Confidential

Datacenter Technician

Responsibilities:

  • Ran and connected fiber through conduit, ladders, and or fiber trays.
  • Ran, managed, terminated, labeled, tested, and documented Ethernet (cat5+6),10G & 40G fiber optic(multi-mode, single-mode,LC, SC,SFP) cables
  • Documented hardware, software, and network settings for new systems.
  • Installed and configured Cisco Routers and Switches and wireless AP
  • Installing Cisco, MetaMako, and Arista 10+40 Gig Switches.
  • Installed Solar flare Cards in Hp Gen9 1 and 2U servers.
  • Installed, configured and maintained various OS’s Windows NT to 2016 Server and Hyper-v
  • Designed, Installed and configured HP,Netgear,Dell, Cisco managed switches 100 Meg, 1Gig, 10gig.
  • Logged, prioritized, assigned and resolved trouble tickets using PeopleSoft and other online ticketing systems.
  • Implemented high availability solution with Microsoft Hypher-v and shared network storage/scale out files server.
  • Implemented storage pools, tiers, volumes, and virtual disks to run virtual workloads on.

Confidential

Head Engineer and Level 3 Support

Responsibilities:

  • Extended and moved copper phone lines, T1, and DSL from demarc to client suite
  • Setup VOIP phones and servers (Asterisk) LAN and WAN
  • Used a Tone Generator and Cable Tester to trouble shoot phone and fax lines.

Confidential

Telecom installer

Responsibilities:

  • Built\deployed new workstations (desktop & laptop PC's) using imaging servers or Confidential .
  • ­­­Setup training rooms, hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, new hire setup, termination, relocation, remote support and automated updates
  • Performed updates or changes in Microsoft Server Active Directory
  • Connectedworkstations to network and joining domains
  • Ran office, warehouse, and retail network and phone cabling
  • Setup Install and maintained firewalls from different vendors.

Confidential

Support Technician

Responsibilities:

  • Worked at Confidential ’s live Financial Production Environment hosted new jersey datacenters, at Secaucus Equinix NY4,NY2, NY5 also at the Carteret Nasdaq Verizon Collocation.
  • Performed new server installs, installing 10 gig solar flare cards 8532, and 7533, installing troubleshooting, Solar Flare AOE “2 port 40 gig” cards, Napatech ” 4 port 10 gig sfp” cards, installing switches, console devices, setting up IP for ILOS on servers
  • Connected and ran single and multimode fiber within a rack or from rack to rack in a cage.
  • Performed fiber cross connects within cages or sites.
  • CAT6, single-mode, and multi-mode fiber cabling installations and support
  • Break/Fix hardware maintenance on mission critical systems (BIOS updates, hard drives, memory, RAID controller)
  • Cabinet power load and consumption measurements
  • Performed Inventory control for servers, components and cables
  • Planed and coordinated equipment migrations and new equipment installations

Confidential

Help Desk/Desktop Support Technician

Responsibilities:

  • Installed cellular sites in the NY metro areas with 4g by installing Confidential routers that would handle the extra data capacity by feeding and upgrading t1 cellular sites with fiber optic connections to the router
  • Performed rack space optimization and installed additional racks where necessary
  • Rack-mount the routers and connect dc power cables along with the fiber and Ethernet.

Confidential

Sr. Support Technician

Responsibilities:

  • Expanded the indoor cellular capacity and range for Verizon signal in buildings where coverage would not be possible from the outside regular cellular towers
  • Installed routing and broadcasting equipment which were connected in the networks closets of the buildings and fiber had to be used to connect the different nodes because the distances were greater than cat5 would allow. From each network closet cat6plenum was ran in the drop ceiling telco ladders and they would go to the locations where antennas where needed.
  • Worked after-hours required background check and security escort in all sensitive areas included the test lab data centers

Confidential

Network Administrator

Responsibilities:

  • Handled level 2 and 3support for internet, private fiber, Ethernet over copper, DSL, phone lines (VoIP and Pots Copper) .
  • Logged trouble tickets and followed up with accordance to SLA with venders of wan services Including Verizon, Level 3, Transbeam, XO, Windstream, Hurricane Electric, and many other vendors.
  • Did Cisco Troubleshooting, ram upgrades, npe upgrades, cisco ios upgrades, for these Cisco models 800,1700,2600,2800,3200,7200,6500
  • Worked with Cisco TAC and PSIRT to get security updates on affected routers.
  • Designed, Implemented, and testing of a hosted web based help desk ticketing system solution for Confidential .
  • Researched and compared industry managed services from top providers and implemented it for Confidential clients using everything from the asset management, managed antivirus, managed backup, remote support, and remotely managed Windows updates along with major software vendor patches for keeping systems updated and .

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