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Helpdesk Intern Resume

3.00/5 (Submit Your Rating)

Holland, MI

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OBJECTIVE

  • To be a Technical Support Specialist or System Administrator; to work in a team environment and eventually move up to System Administrator.

AREAS OF EXPERTISE

Problem Solving: Ability to solve tough problems that developed by playing chess for 12 years. Able to determine the problem in a timely fashion and find a solution quickly. Learned how to be willing to ask for help or find help when I can’t complete the task.

Talking to people: Between working the helpdesk and just liking, talking communicating with people has become easy and efficient.

TECHNICAL SKILLS

  • Worked with AD
  • Sharepoint
  • Group Policy
  • and Office 365 Migration. Have experience configuring Cisco switches and wiring a new room. Troubleshooting knowledge of PC hardware and Windows.

PROFESSIONAL EXPERIENCE

Helpdesk intern

Confidential, holland mi

  • Managed helpdesk calls and tickets; As the most senior intern I also helped manage the other interns.
  • Also completed various projects varying from PC/Laptop Imaging to helping install our new flash storage array.

Seasonal Worker

Confidential, Des Plaines, IL

  • Prioritized daily tasks to ensure landscape was pleasantly maintained
  • Coordinated with my partner to safely and efficiently remove 100+ trees from park property.

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