Desktop Engineer Resume

TECHNICAL SKILLS:

Windows Server 2003 - 2012 R2.
Windows XP - 10(1703) client workstations.
PowerShell Scripting
VB Script Bat Scripts
OS X Leopard to macOS Sierra.
OS X Snow Leopard Server to El Capitan Server.
Bash Scripting
Apple Security
Active Directory for OS XTime Machine Backups,
OS X Deploy StudioNet Boot ImagesMigrating User ProfilesJamf ProMass DeploymentClient ManagementmacOS Virtualization
SSHApple Remote DesktopAutomator,
VNC.
Microsoft Office 2003 - 2016.
Office 365
ITIL Experience
Intercultural Experience
Project Experience
VSphere VCP 5.0
VMware View 5.0
ESXi setup, configuration.

EXPERIENCE:

Confidential

Desktop Engineer

Responsibilities:

Setup, Configured, Installed Windows 10, macOS Desktops and Laptops for Deployment.
OSX Operating Systems (macOS Sierra, macOS High Sierra) JAMF
Windows 10 Deployments.
Provisioning Packages for Windows 10 deployments…. (Includes Enterprise E3 & E5 licencing)
Provision Packages using AutoPilot configuration deployments.
Updated Windows 10 to Build 1703.
Google Chrome setup and configurations.
Firefox: Setup and configurations.
Solar Winds Management
IE: Setup and group policy configurations.
Creating a WindowsPE USB boot disk for Imaging and Deployment.
Creating and implementing provision packages for OEM image deployment.
Installing Office 365, Mounting One Drive File Shares with SharePoint services.
Configured Office Commands.
Installed and configured database software.
Configured Notification Bar and Privacy, Updates and Default Apps in Office 365.
Configured Windows 10 for a corporate environment.
Deployed all 30 PC’s and followed up with end users.
Helped with minor helpdesk issues.
Created and tested many PowerShell Scripts to streamline their environment.
Ex: (2 Local Admin Accounts, Domain Join, OU redirection, Default profile management, Lap Link Software, User Profile Backup, and many other tasks.)
Consulted in creating a structured and manageable AD environment.
Consulted in importing the AD module for PowerShell.
Consulted in creating images using MDT, DISM and WDS and provisioning packages.
Consulted in managing WIM Filters in Group Policy.
Consulted in restructuring their Group Policy environment.

Confidential

Systems Engineer

Responsibilities:

My primary role was installing and configuring a Microsoft Windows 7 or 10 computers.
Testing and changing local software xml configuration files to properly communicate with the computer and the network specific tasks.
Testing and using network protocols (Telnet, netstat) to communicate to the AFIS servers for finger print file transmission.
Upon completion of a test record, I trained the local staff to use the biometric hardware and software.
Duties included administrative tasks to configure the software, proper procedure in turning the units off and then on.

Confidential

Field Engineer

Responsibilities:

Installing vendor specific software and working with the vendor to push out updates and new builds to the client computers.
Hyper V setups and configurations.
MDT Deployments (Creating thick & thin images using MDT WDS and Microsoft SCCM).
Remote Apps using RDP Server and High Availability SQL database. Apple Deployments using Jamf and Deploy Studio.
Setup and configuration of open directory (Apple Server) in OS X environments.
Troubleshooting and fixing all issues relating to a windows domain environment.
PowerShell scripts to configure Domain, S - Config for Core Setups, Active Directory Management,
Group policy Management.
Regular reboots and windows updates, antivirus clean up on servers and workstations.
Server migrations for updated hardware or reconfiguration.
DNS.
Firewall rules and port configurations.
Many other general IT tasks.

Confidential

System Administrator

Responsibilities:

Confidential and Confidential management and permissions.
Hardware & Software Firewalls configurations.
Acronis Imaging and backups.
Hyper V 2012 - 2016.
NAS Storage.
Group Policy Management and configurations.
VNC Enterprise.
VMware Workstation 8, 9, 10, 11, 12, vSphere 5, VMware View).
Apple Remote Desktop.
Windows Remote Desktop.
Scripting (Windows PowerShell, VB Script, Bat Scripts).
System Maintenance.
Print server setups.
MDT Deployments (Creating gold master images using MDT, WDS and Microsoft SCCM).
Apple Deployments using Jamf and Deploy Studio.
Setup and configuration of open directory (Apple Server) in OS X environments .
PowerShell scripts to configure Domain, S-Config for Core Setups, Active Directory Management,
Group policy Management.

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