Support Specialist Resume

TECHNICAL SKILLS:

Applications: Healthcare, Manufacturing, EDI, Dept of Revenue, Freight Carriers Billing, Leasing, Insurance (medical/dental claims), Confidential /Onatrio Systems

Languages: Confidential 9 yrs, Unidata 3 yrs, jBase1 yr, MvBase 4 yrs, Sequoia 2yrs, D3 2 yrs, R83 4yrs

Familiar with: Agile (Jira), GIT (Source Tree, Bash), UNIX, FTP, PHP, OOP, SQL, HTML, Accuterm

WORK EXPERIENCE:

Support Specialist

Confidential

Responsibilities:

Provide solutions for clients using financial collection/reconciliation software

Confidential, Revenue, Maryland

Applications Developer

Responsibilities:

Write programs to be used for Accounting Validation for Confidential Posting for a new dealership.
Software is for integration of automotive dealerships, manufacturers and customers.

Senior Analyst / Auditor / Programmer

Confidential

Responsibilities:

Add/modify Confidential programs based on business rules at client's request.
Assist clients with processing, additions, or changes. Resolve freight payment problems.
Create and customize web reports at client's request.

Applications Developer

Confidential

Responsibilities:

Plan, design, develop, test, install applications for software enhancements and new products.
Develop electronic data processing applications (including Unix/FTP scripts).

Software Engineer

Confidential, Lake Oswego, OR

Responsibilities:

Develop and support company's manufacturing/scheduling/shipping/billing software, including

Applications Developer

Confidential, Portland, OR

Responsibilities:

Worked with a team developing a new front - end (HTML) web interface with the Confidential system.
Documentation - created reference manuals for programmers and IT management.

Applications Developer

Confidential

Responsibilities:

Software development/enhancements for the Confidential ’s livestock monitoring system and meat export system.

Consultant

Confidential, Beaverton, OR

Responsibilities:

Support their manufacturing, engineering, sales, vendors, shipping/receiving and accounting software.
Project leader for developing and implementing an EDI system.

Applications Developer

Confidential, Tualatin, OR

Responsibilities:

Worked on numerous projects, enhancing credit bureaus requests/reports; lease applications and approvals; check distribution; billing/collections.
Assisted Andersen Consulting in a multi - million dollar 'full life cycle' project developing an interface between legacy Confidential system and new 'front end' Oracle system.
Documentation - Wrote user documentation and provided technical support.

Applications Developer

Confidential, Seattle, WA

Responsibilities:

Worked with team on 'full life cycle' project creating a new software package for student loan disbursements and collections.

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