SUMMARY:

Over 20 years experience in the Computer Operations field

TECHNICAL SKILLS:

• MVS Mainframe Systems, IBM HMCS2/Z114, CA - 7 Scheduler, CA Schedule, CA-1, Espresso, Crystal Reports, Control M, GroupWise, Lotus Notes 8.0, AIX/HP-Unix, AS400 Backups, CIS, TSM, TSO, and VM & Dynamcms.
• Perform scheduled and monthly IPL. Experience monitoring all servers through Whatup Pro, MON, Big Brother, Circuit, and Orion-Solarwinds.
• Implemented procedure for production control, and assist with month end process. Uses Xerox 4635 Docuprint 180mx and IKON 110 printers.
• Also, uses ManageEngine, MAXIMO, DPM, and EA ticket system for writing all failed batch jobs, servers, routers, and other related problems that occur in the Data Center.
• Reset users VPN, CICS, and Windows passwords. Monitor IVR and Websense-Surf Control Email filter system.

PROFESSIONAL EXPERIENCE:

Senior Computer Operator

Confidential, Atlanta, GA

• Trained contractors and operators on daily duties. Worked on all shifts and holidays.
• Currently working as acting supervisor and manager. Use Control-M Workload
• Automation System. Print on LRS Application Servers-PageCenterX & VPSX.
• Monitor GDOL/GVRA Sites on Big Brother and Circuit Monitoring System. Perform hourly checks on ROAM-IVR interface, IVR-PRI’s phone lines, all Department of
• Labor website interface, Fax Batch Manager, Surf Control monitor, Network Map - Room Temperature, and P200LE security monitor. Monitor all consoles: PMASTER1
• OPERH1, ADMAST1 OPERH2, QAMAST1 OPERH3, SMASTER1 OPERH4KMASTER1 OPER10. Utilize Xerox 4635 Docuprint, Canon ImageRunner 5055GroupWise, NASA, Iron Mountain/SecureSync, Major Component Database, IBM
• Optical Library Data Server, IBM Total Storage Tape System-3592, IBM MagStar-3494and IBM 3490 Tape System. Also, uses TMON, TSO, CICS, DB2. Print daily andspecial reports and unemployment checks for the State of Georgia. Write problem tickets on ManagerEngine Servicedesk System for problem or failed batch jobsservers, routers, and other related problems within the Data Center. Mount tape for daily job stream, and perform daily offsite for Iron Mountain. Converting optical library tapes to the DASD. Interact with Systems Support Group, Production ControlNetwork Group, IBM/GTA, and Sites Manager. Perform schedule and monthly IPL.
• Perform daily and requested tasks delegated by my Supervisor and Manager.
• Monitor parallel SYSPLEX Mainframe: EXPR, APPDEV, QA, SSU, & SSU2.

Computer Operator

Confidential, Atlanta

• Monitor all servers through WhatsUp Professional, Big Brother, and Web Tec.
• Troubleshoot failed jobs and servers. Monitor daily job cycle through Control-MTSO, and Unisys. Do schedule and requested IPL on all system for testing.
• Write impacts for problem jobs and hardware failure using MAXIMO.
• Monitor all IVR Systems Application and The State of Georgia Website.
• Also monitor, DB2, CICS, TMON, Qterm, and, NetView. Perform nightly shutdown procedures for CICS regions.

System /Computer Operator

Confidential, Atlanta, GA

• Monitor all servers through Orion-Solarwind and the MON system. Perform daily backup on the Veritas system. Assist with data center move. Power down Windows
• NT servers. Carefully disassembling cable wires from the floor. Update
• Documentation for production control.

System / Computer Operator

Confidential, Tucker, GA

• Monitor all servers through WhatsUp Professional, MON, and Orion-Solarwinds. Monitor all consoles through Espresso, CA-Schedule, CA-7. Maintain backup tapes for AS400 system. Update documentation with tech support, production control, and programmers for the data center. Perform daily backup on ADSM Servers, @Server-Zseries, VERITAS, AIX-UNIX, HP-UNIX, Linux, MVS TEST, AS400, Lotus Notes, VPN Tivoli, Dynamcms and MVS Development (zOS/390) System. Power down Windows NT Servers. Do schedule and requested IPL on all system for testing. Mount tapes for daily job stream. Troubleshoot failed jobs and problem tapes. Implement daily jobs using Scheduler 9.0, JES2, JES3, MVS, TSO, CICS, RCF, NETVIEW, ADABAS, OMEGAMON, DB2, and VTAM, and Autosys. Initialize new and used tapes. Also, utilize Total Storage, Secure Sync, Iron Mountain, LapLink Gold, Acrobat Reader 5.0, Internet, and Intranet, EXTRA Personal Client 32-bit, Power Point, Microsoft Suite & XP, Media Link 2000, StorageTek L180, Perfect Image ProtegeII, IKON Image Runner 105 & 110, and HP LaserJet 4200/4300 series, 3584, 3494 (Silo), 3590, 3490, and 3480 tape drives, Risc 6000, HP9000, Sun Micro System. Write impacts for problem jobs and hardware failure. Keep daily log for all servers backup time. Annually perform emergency backup for disaster recovery at SunGard Comdisco.

Computer Operator

Confidential, Tucker, GA

• Monitor all servers through WhatsUp Gold system. Monitor all consoles. Maintain backup tapes for AS400 system. Perform daily backup on ADSM Servers, AIX-UNIX, MVS TEST, AS400 and MVS Development (OS/390) System. Do schedule and requested IPL on all system for testing. Mount tapes for daily job stream. Troubleshoot failed jobs and problem tapes. Uses IKON 110, 105 printers. Utilize 3494 (Silo), 3590, 3490, and 3480 tape drives. Uses CA-Scheduler, JES2, MVS, CICS, JCL, TSO, AIX-UNIX, and VTAM.

Computer Operator II

Confidential, Atlanta, GA

• Monitor the daily job stream. Posted and demanded job requirements. Maintain AS400 reports, backup tapes, distribute reports, and reset passwords. Used IBM 3745 Mainframe System. Ran daily batch file jobs threw CA-7 scheduler. Used Xerox 4635 laser, and IBM 6262, 6252 printers. Troubleshoot JCL errors and any other problems. Download backup files for the AIM System. Used JES2, JES328X, MVS, TSO, CICS, and VTAM commands.

Computer Operator

Confidential, Atlanta, GA

• Retrieved daily and monthly reports. Monitored main console. Implemented procedures for distribution reports. Operated off a Mainframe System - IBM (3090). Maintain backup tapes for AS/400 printers. Used CA-7 scheduler. Used MVS commands on a Medipac System. Troubleshoot terminals, printer, and PC’s.