We provide IT Staff Augmentation Services!

Customer Service Tier 2 Administration, Call Center Advocate, Help Desk Resume

4.00/5 (Submit Your Rating)

Montvale, NJ

OBJECTIVE:

To secure a position where my experience and education Coupled with my desire to meet new challenges can be utilized my skills.

TECHNICAL SKILLS:

  • Microsoft Word
  • Excel and Outlook
  • AS400
  • Internet Savvy
  • Windows XP 2000 - 09 updates files

PROFESSIONAL EXPERIENCE:

Confidential, Montvale NJ

Customer Service Tier 2 Administration, Call Center Advocate, Help Desk

  • Roadside Assistance all Benz Owner
  • Help customer with Jump Start Car
  • Customer Assistance Advocate
  • Retail Driver/Merchandising Products

Confidential, Ridgefield Park, N.J.

Customer Service Tier 2 Administration, Call Center Advocate, Help Desk
  • Data Entry. Order entry
  • Coordinator Development/Hiring, Events
  • Sales Executive Position/Driver
  • Receptionist, Data and clerk
  • Administrative Assistant/Cashier

Confidential, Newport news, VA.

Customer Service Tier 2 Administration, Call Center Advocate, Help Desk
  • Processes of Reports for Data Entry Dept
  • Hiring Events Job Fairs, Customer Service Dept.Merchandising
  • Enter invoice and billing information into Order Entry System
  • Processed credits, and updated files, Solving Problems for customer
  • Driving to different Location for Delivery of Backup Reports

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