IT Support Specialist Resume Miami, Florida - Hire IT People

SUMMARY:

Project Manager Specialist with 24 years’ experience in Information Technology and Communications (IT).
Experience leading all stages of technology projects and enterprise implementations.
Excel in aligning business goals with technology solutions to meet project deliverables.

SKILLS:

IT Project Management | Enterprise Implementations | Budgeting & Cost Controls
Business & IT Planning | Data Center - Virtualization Communications| Cloud Computing
Networking & | Systems Installation, Configuration & Upgrading System Migrations & Integrations | Team Building & Leadership

PROFESSIONAL EXPERIENCE:

IT Support Specialist

Confidential, Miami, Florida

Responsibilities:

Provide infrastructure and end-user support. Maintain and update inventory of all IT equipment.
Support operation of all software running in the company (Medical, Logistics, Pharmacy and General).
Negotiation and supplier management.
Success implementation of Service Desk solutions, Management, Inventory & Tickets software.
Success in the design and implementation of network infrastructure for new branches of the company.
Effective network and servers optimization and tuning.

Project Manager Engineer

Confidential

Responsibilities:

Recruited for one of the biggest Telecommunications services provider in Colombia to provide project lifecycle leadership over all phases of enterprise-wide IT implementations for corporate and government clients.
Monitor project progress to meet deadlines, standards and cost targets.
Cross functional team’s management. Negotiation and supplier management.
Repeated success directing IT projects, leading technical teams to achieve on-time, on-budget delivery.
Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Proven results with data center solutions, including replication and load balanced scenarios. DRP, BCP.

IT Coordinator

Confidential

Responsibilities:

Head of the IT team, lead projects involving technology and relations with other areas and the business.
IT infrastructure management; network, servers and communications administration.
Manage service support team. IT Costs and budget management.
Telecommunications contracts management. IT Strategic planning in the short & long term.
Successful migration from Windows Server 2003 to 2008; from Exchange Server 2007 to 2010 & Exchange online.
Effective deployment of Office 2010 / 2013 & Office 365.
Effective implementation of Group Policies.

Systems Administrator

Confidential

Responsibilities:

Accomplished systems administrator with experience managing server infrastructures and data-center operations across multiple sites and locations (Windows).
Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
IT infrastructure management; network, servers and communications administration.
Led Website redesign and implementation of reservation and online payment site.
Telecommunications and hosting contracts management.