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Desktop Support Analyst Resume

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Newport News, VA

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PROFESSIONAL SUMMARY:

Highly motivated Desktop Support Specialist with three years of technical and administration experience specializing in the configuration, maintenance, and troubleshooting of computer systems.

SKILLS:

  • Active Directory Management Exchange Server Microsoft Office Expert
  • Remedy SharePoint 2013 Scripting (PowerShell)
  • Sophos VMware Windows Server Administration

WORK EXPERIENCE:

Confidential, Newport News, VA

Desktop Support Analyst

Responsibilities:

  • Migrated client data and deployed custom built operating systems and various software to devices
  • Provide onsite and remote support of servers, printers, and other electronic devices
  • Used active directory to create and edit Confidential and manage user accounts

Confidential, Hampton, VA

Volunteer Junior System Administrator

Responsibilities:

  • Windows Server Administration, DNS (forward and reverse lookup zones), and Domain Controller replication, switching;
  • Exchange server Configure, maintain, and troubleshoot Cisco routers and switches
  • Gained familiarity with Global Catalog System

Confidential, Newport News, VA

Marine Coating Specialist

Responsibilities:

  • Applied attention to detail skill while stenciling meticulous segments of the ship Prepared job areas for all stages of coating (prep, prime, final coat, spray, and blast) Completed 20% of all critical coat areas on the Confidential Ford through teamwork

Confidential, Norfolk, VA

Aviation Boatswain Mate Catapult Technician

Responsibilities:

  • Accepted increased responsibility and exhibited flexibility to be a teacher as well as a student
  • Worked a fast - paced, high-pressure position while demonstrating the ability to lead and multitask all while maintaining a 100% safety record
  • Maintained military training records as a work center training petty officer

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