TECHNICAL SKILLS:

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Access), Vi Editor, Elm Software, Siebel, Deltek, Peoplesoft84, CIS, FMS, Millennium, SAP, Enterprise, KSL W, Sots, SharePoint, Condeco

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, Va

Administrative Assistant

Responsibilities:

• Make sure the lobby is presentable at all times (clean counters/clutter free)
• Answer and direct all incoming phone calls
• Paging employees when needed
• Greet and assist clients & visitors, ensure they are signed in, given a badge and direct or escorted the appropriate employee
• Ensure that badges are accounted for at the end of the day/deactivate when necessary.
• Check visitor log books for accuracy
• Receive courier packages and call to inform employees. Send all other packages ( Confidential /FedEx etc) to the print room.
• Prepare mailing labels and send outgoing mail as needed
• Schedule courier service for out - going packages
• Schedule conference rooms as needed using Condeco scheduling system.
• Keep track of and order Office supplies
• Order Confidential supplies when needed
• Send Confidential packages when needed
• Maintain employee phone lists
• Provide an excel spread sheet of the Admin Agenda weekly.
• Order catering for meetings.
• Maintain kitchen is kept clean and well stocked with supplies.
• Use data watch system to activate and deactivate fobs for access

Confidential, Mclean, VA

Administrative Assistant

Responsibilities:

• Received and greeted executive s visitors (provide coffee, water, etc.); coordinate the set - up of conference rooms, clean conference room after meetings, order/pick up lunches, snacks, etc. as requested for the meetings).
• Managed and processed executive expense reports.
• Managed office calendar.
• Screened and directed incoming calls, correspondence and visitors.
• Checked in visitors (reviewed properly ID and badged before entering secure area)
• Prepared/Reviewed travel and expense.
• Maintained copies of all receipts, confirmations, and pertinent information to reconcile charges
• Managed facilities include maintenance and repair of office facilities as well as office/kitchen supplies.
• Distributed mail to proper recipient.
• Sent and receiving Confidential & Confidential
• Processed check request for payment.

Confidential, Reston, VA

Data Entry

Responsibilities:

• Entered confidential information regarding background checks on multiple spreadsheets.
• Investigated from Case Database (software) that information is correct. Entered on spreadsheet
• Uploaded reports in Op - Tool database once spreadsheet is complete.
• Investigated and corrected any missing information or reports that were not located in either database.
• Followed up with Case Managers and Researchers on missing information.

Confidential, Washington, DC

Executive Assistant

Responsibilities:

• Managed office of Confidential OIT by ensuring that day - to-day operations were carried out in an efficient manner.
• Served as the Executive Assistant to the Division Chief by monitoring, maintaining, coordinating, and up-dating schedule.
• Used MS office to draft and prepare agency correspondence and documents, including ad hoc reports.
• Arranged, coordinated, and provided Executive support for important meetings and conferences.
• Set up and maintained a suspense tracking system for high priority requests from DHS, GAO, OMB and Confidential offices.
• Prepared spreadsheet criteria checklist for Tele-working, used to obtain management approval for more than 50 staff members.
• Managed employee phone records and updated new hire list.
• Assisted with the purchase and inventory of office supplies and equipment.

Confidential, Chantilly, VA

Executive Assistant

Responsibilities:

• Assigned to the Department of State as an Executive Assistant, providing support to the Program Manager and 30 team members that performed worldwide telecommunications implementations requiring extensive international travel.
• Prepared weekly status reports that included updates on work being performed; materials needed, and estimated date of completion.
• Arranged, coordinated, and planned travel for the staff, including hotel accommodations, rental cars, and international airline reservations.
• Prepared weekly payroll.
• Prepared, submitted and maintained approved Travel Authorization Requests (TAR) for the staff, and followed - up with the Department of State to ensure that the staff's itinerary and travel requests were approved prior to travel.
• Drafted and prepared Country Clearance Letters, and followed-up with Department of State on these clearances.
• Prepared, submitted, and followed-up on paperwork to secure Visas for the staff with the country's local Embassy.
• Received and submitted expense reports and receipts from overseas personnel to accounting for action.
• Drafted and prepared correspondences, documentations and presentations.
• Maintained the electronic communications center to include copiers, printers and fax equipment, as well as needed supplies.
• Maintained SA-21 site survey and CRDL library and document files.
• Assisted with the coordination of major event planning for retirement and office gatherings
• Prepared and updated site locator chart.
• Developed the Post Installation Package for each site and distribute to the site manager.
• Scheduled meetings using Lotus notes calendar software.
• Maintained and stored files electronically and manually in accordance with company policy.
• Distributed Confidential bulletins and correspondence to all program personnel.

Confidential, Reston, VA

Administrative Assistant

Responsibilities:

• Prepared Federal telecommunications billing.
• Scheduled, coordinated, and supported activities for all meetings and conferences.
• Arranged, coordinated, and followed - up on travel for the staff.
• Performed proactive and reactive billing research, while determining the root cause of billing errors and ensure fast and accurate resolution of problems.
• Tracked the progress of billing data using Access, CIS, FMS, Millennium, software.
• Entered billing adjustments while thoroughly and concisely documenting interaction with customers and utilizing superior customer service skills.
• Researched and inputted data into dispute forms.
• Tracked monthly credit reports for billing issues, in order to resolve them.

Confidential, Chantilly, VA

Office Manager

Responsibilities:

• Served as the Office Manager, ensuring the efficient and smooth operation of the office, while supporting a team of 10 insurance adjusters.
• Typed medical and legal correspondences in word document.
• Inputted data and pertinent information into the insurance database.
• Pulled and copied confidential claim files.
• Perform general administrative duties such as coping, filing, proofing, and faxing.

Confidential, Manassas, VA

Administrative Assistant

Responsibilities:

• Supported day to day operations of the Chemical dock using MS office, while serving as Administrative Assistant to Gas and Chemical engineers.
• Delegated work to operations technicians.
• Logged PM's into Maximo.
• Monitored PPE cabinets and ordered supplies on a weekly basis, as well as ordering weekly office supplies.
• Updated gas and chemical log forms, and monitored the SCADA system.

Confidential, Reston, VA

Office Manager

Responsibilities:

• As Office Manager, provided support and services to ensure that day - to-day operations of the company were carried out in a timely and efficient manner.
• Supported and managed the schedule, calendar and office affairs of the Chief Executive Officer.
• Responsible for scheduling, coordinating, and arranging all meetings, and conferences for the office staff.
• Handled business travel arrangements for staff members Processed payroll into Deltek software.
• Sorted and distributed incoming mail.
• Operated stamp machine, weighed and mailed packages through Confidential and Confidential .