Building Support Tech Resume Rockville, Maryland - Hire IT People

SUMMARY:

To secure a position of help desk specialist where my technical problem - solving skills are well utilized, and opportunities for growth and promotion.

SIGNIFICANT SKILLS:

Language Skills : Fluent in Amharic, Tigrinya, and English
Excellent communication skills (oral and written)
Strong analytical and problem solving skills
Superior time management skills

COMPUTER SKILLS:

Microsoft Windows Server 2000/2003; Microsoft Active Directory; Microsoft Exchange 2003; Citrix Metaframe XP; Novell Netware 5.1; Linux; Cisco IOS 11x/12x

WORK EXPERIENCE :

Building Support Tech

Confidential, Rockville, Maryland

Responsibilities:

Acts as the first point of contact for building occupants and visitors
Maintains building integrity by inspecting exterior grounds and conducting building rounds
Acts as primary contact for any building issues, including: climate control, odors, smoke, spills, emergencies and repair; monitors critical equipment and conducts routine fire panel inspections
Utilizes work order system to report deterioration and equipment failures; assist tenants with placing work orders; Performs departmental and office moves as requested; dismantle and install furniture
Assists greenhouse staff with a variety of ongoing weekly cleaning tasks, and transports materials.
Assists with the setup and breakdown of events, and usher attendees to designated areas

Security Specialist

Confidential, Landover, Maryland

Responsibilities:

Perform security patrols of designated areas
Permit authorized persons to enter property and monitors entrances and exits
Watch for irregular or unusual conditions that may create security breaches or safety hazards
Investigate and prepare reports on accidents, incidents, and suspicious activities
Provide assistance to visitors, employees and tenants in a courteous and professional manner

Customer Service-Sales Representative

Confidential, Gaithersburg, Maryland

Responsibilities:

Prepared store closing by merchandizing products, reconciling registers and generating reports
Interfaced with vendors concerning availability, damaged products, and special orders
Processed customer payments by cash, check and credit cards utilizing computer system
Served as the main point of contact and support for all retail associates in addition to handling escalated customer accounts, responded to customer inquiries and coordinated resolutions with management

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Building Support Tech Resume

Rockville, MarylanD

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