OBJECTIVE:

My objective is to obtain a permanent position where I can use my excellent communication skills as a key member of the staff, which values teamwork, individual effort, and encourages professional development.

SUMMARY:

In all of the positions listed below, my general administrative duties and responsibilities included: taking incoming calls from clients, customers, and staff; making outgoing calls to schedule meetings, appointments, speaking with clients or customers, and follow up of information; acting as a liaison for upper level management and staff; writing, proofreading, and/or editing all outgoing correspondence in Microsoft Outlook, Word, and Publisher, presentations using Microsoft PowerPoint, spreadsheets using Microsoft Excel, and databases using Microsoft Access; calendar management in Microsoft Outlook; organizing, planning, and setting up meetings, conferences and trainings; routing incoming mail to the appropriate personnel; making all the necessary travel arrangements; preparing and routing of travel vouchers before a trip and expense reports upon return; and making sure to always exercise good judgment and decision making skills when handling complex issues and keeping information confidential.

WORK EXPERIENCE:

Administrative Assistant

Confidential, Alexandria, VA

Responsibilities:

• Provide various support to Confidential ’s Operations, Network, and Streetlights department
• create, edit, and update documents using Microsoft Word; use SAP to reconcile invoices and credit card purchases for Operations and Network departments; enter time and expense reports in SAP for the 17 crew members in Network and 18 crew members in Operations; light local office IT support
• keep various SharePoint drives up to date; rder forms, tags, and supplies needed for the office; use Confidential to enter vacation, check and print out schedules, and update information during storm; enter and process I - 9 documents for new employees
• creating, updating, and consolidating PowerPoint presentations
• creating and organizing travel arrangements both domestically and internationally
• providing administrative and project support; follow up with other team members assigned special projects to ensure they are on track for a timely completion; keep SharePoint up to date drafting and distributing meeting minutes; creating, updating, and editing of, reports, agendas, and letters; assist with the onboarding of new employees and exit process for employees leaving the company
• maintaining an accurate record of projects actual and projected budgets; preparing expense reports according to company guidelines; ther administrative duties listed in my work summary.

Program Support/Executive Assistant

Confidential, Richmond, VA

Responsibilities:

• Provided administrative support for: the Vice President, TB Control and four other staff members at the Confidential ; the Vice President of Psychology at the Confidential ; and the Director of Program Management at the Confidential Systems;
• functioned as coordinator for Confidential Consultation service; received requests for Confidential consultations from Confidential local health districts; determining the urgency of consultations; set up and preparation for the Live Meeting online by posting appropriate patient information to the website, coordinating meeting date and time with all involved parties, and if necessary train the person or persons on how to use Live Meeting;
• assisted with the setting up of trainings and putting together the training materials; handled all travel arrangements and expense reimbursement according to the state guidelines; assisted with preparation, writing, and tracking of all the grants for our department; coordinated the schedule of the director; helped with the planning and scheduling of classes for the patients; assisted with the Not Guilty by Reason of Insanity patients’ court filing, appearances, and judgments;
• used a dedicated system for tracking employees that were assigned to me leave balances and schedules; created, reviewed, and updated of policy and procedure; retrieved patient records from various offices or departments; learned medical terminology to be able to accurately update records and take meeting minutes; posted bid requests using the eVA system and reviewed the bids sent to us for various projects;
• reconciled travel records for the government travel cars; reviewed design plans for new construction projects;
• updated, reviewed, and tracked the budget for new construction projects for various colleges; gathered information and analyzed reports from the various projects;
• coordinated and assisted on the project groups used to select the contractors from the bids received; ther administrative duties listed under work summary.

Executive Assistant

Confidential, Richmond, VA

Responsibilities:

• Provided support for the Chief of Operations and the three crews in that location;
• handled customer disputes;
• dispatched crews to jobsites; kept track of the three crews working out of our office, including working hours and job specifics; made sure that the crews left in a timely fashion and got as much work done as possible at the job site; scheduled the new contracts for installation; input all contracts received in our office;
• followed up on all pending and Canceled contracts and contracts completed but not paid in full;
• set up and attended fairs and tradeshows to inform potential customers of our products and services;
• btained any permits that were needed for our upcoming jobs;
• called Miss Utilities for marking before crews arrival; reconciliation of the offices charge accounts;
• kept an accurate account of petty cash and an accurate record of all deposits and final payments on a customer’s contract;
• deposited all checks in the bank; provided a weekly report of all contract’s deposits and final payments;
• kept our office running smoothly and efficiently; ther administrative duties listed under work summary.