Administrative Intern Resume Fairfax, VA - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Fairfax, VA

Administrative Intern

Responsibilities:

Reviewed and notated undocumented files to be keyed into spreadsheet
Reviewed and categorized files by organizations; alphabetized files
Identified outdated files to be purged
Scanned over one thousand documents into outlook; moved pdf documents into directory
Organized and prepared packets for the organizations and staff informational seminar

Confidential, Fairfax, VA

Customer Service Specialist

Responsibilities:

Offer friendly and efficient assistance and guidance to customers
Answer and direct phone calls; take messages over the phone
Provide positive first impression when customers enter the store
Listen closely to customer requests then research and implement solutions
Assist instore customers with navigating JCPenney.com to increase customer options and turn unhappy customers into satisfied customers
Recommend and open new customer credit card accounts
Resolve variety of customer complaints and coordinate solutions across multiple departments

Confidential, Fairfax, VA

Greeter/Ambassador

Responsibilities:

Greet and assist patients entering the Emergency Room at Confidential Fair Oaks Hospital
Present patients with registration forms to fill out and sign for treatment
Escort visitors and family members to rooms, and provide wheel chairs when necessary
Answer pertinent questions and direct to various departments

Confidential, Fairfax, VA

Teller Service Representative

Responsibilities:

Quickly and accurately ready to assist members on the line - (Front-end of Kaiser)
Assist caller less than 2:39 Mins.
Notate to members of the HIPAA Privacy Act
Use the Protected Health Information policy with the member
Knowledge of the Data Auto Populate with the EPIC System

Confidential, Fairfax, VA

Sales Clerk

Responsibilities:

Confidential, Falls Church, VA

Sales Clerk

Responsibilities:

Answered customer questions concerning location, price and use of merchandise
Greeted customers; efficiently and quickly processed purchases and returns
Stocked merchandise, tagged items, set-up advertising displays, and kept the department organized
Researched and processed online merchandise for satisfied customers
Prepared documents associated with ordered merchandise
Recorded over 300 customers into database for gift registries per week
Performed cash register transactions in a fast and efficient manner
Served as receptionist at registry desk answering high volume of calls