Helpdesk Specialist Resume Baltimore, MD - Hire IT People

SUMMARY:

To demonstrate my abilities to their fullest potential to advance in a project management career.

RELEVANT SKILLS:

EXPERIENCE:

Confidential, Baltimore, MD

Helpdesk Specialist

Responsibilities:

Part of a four person team supporting 700 Active Directory accounts and 1,200 computers
Project management for new Brightview community installation, customer service, remote desktop support, mobile support, hands - on support, user training/hands-on training, new PC configuration, computer diagnostics, network support, wireless device specialization, Microsoft Exchange server administration, Office 365 applications, WAN security permissions

IT Coordinator

Confidential

Responsibilities:

Vendor coordination, wireless device coordination, new employee training, wireless device troubleshooting, invoice management, new technology implementation, remote and home office IT troubleshooting