Asset Management Specialist Resume
Columbia, SC
SUMMARY:
- Technology Professional with strong combination of client relationship development experience, hardware and software expertise, and staff development skills. Proficient in developing procedures and leading teams through updates and system changes.
- Known for ability to explain and teach complex technical information to colleagues and customers.
- “ Confidential is a dedicated Asset Management analyst.
TECHNOLOGY:
SNOW, Service Now, BMC Remedy, HP Service Center, GUTS, Active Directory, Aperture, Eracent, DBVisualizer Network Troubleshooting, DameWare, POS Systems, Windows, Macintosh OS, Android OS, Windows Mobile, PC Hardware troubleshooting, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Access, IT Asset Management.
PROFESSIONAL EXPERIENCE:
Confidential, Columbia, SC
Asset Management Specialist
Responsibilities:
- Analyze and reconcile inventories and entitlements against discovery data, confirming assets are appropriately reported on network connection scans.
- Ensure appropriate reconciliation of assets across multiple company networks to maintain an accurate inventory
- Develop, update and maintain valid inventory processes and procedures.
Confidential, Sunnyvale, CA
Software Asset Management Analyst
Responsibilities:
- Manage software licensing requests, RFQs and POs. Update Asset Management purchasing data.
- Analyze ITAM data and create standardized recommendations based on analysis.
- Create software activation, deactivation, installation, and upgrade documentation. Update playbooks with process adjustments and new implementations.
- Work with external vendors and suppliers to ensure quick delivery with efficient cost savings. Advise users and groups on the best potential software licensing.
- Update and follow up with stakeholders to exceed business SLA.
Confidential, Benton Harbor, MI
Software Asset Manager
Responsibilities:
- Vendor True-Up and Management.
- Data analysis for response to both external and internal Audits.
- Analyze data models and queries, collecting baseline data from multiple sources to support measurements, and generating ongoing measurements reports.
- Assessment of EULA, T&C and Agreement retention.
- Level approver for new software nominations.
- Perform complex adhoc queries to assist the IT Asset & Configuration Management staff.
- Process any approved bulk updates in compliance with standards.
- Support all data integrity, cleansing, and/or normalization efforts.
Confidential, Chicago, IL
IT Asset Management Specialist
Responsibilities:
- Update and administer asset databases, tracking life cycle of all assets
- Maintain and manage software license information and updates
- Monitor and record software license and/or hardware assets to ensure compliance with vendor agreements
- Implement and review inventory procedures for all technical services groups
- Monitor and reconcile changes in inventory and perform spot checks to ensure process and system quality
Confidential, West Chester, PA
Asset Management, Analyst
Responsibilities:
- Working with Vulnerability Team to define IT Asset ownership and roles.
- Data analysis to identify underused network devices and initiate decommissioning process.
Confidential, Downers Grove, IL
IT Asset Specialist
Responsibilities:
- Asset Management system selection.
- Hardware, software, and disposal vendor negotiations and vendor relationships.
- Software validation and licensing.
- Development of process, procedures, and best practices.
- Full “cradle to grave” hardware and software asset management.
- Managing and maintaining POS switches, routers, VoIP, phone, KDS, thin client, and NCR systems.
Confidential, Downers Grove, IL
Senior Distributed Support Specialist
Responsibilities:
- Establish and enforce Asset/Lifecycle Management practices for PC, laptop, monitors, wireless devices and printers.
- Define and manage annual desktop equipment refresh plan to fit budget and lifecycle goals, monitor, track and report on compliance.
- Software distribution and validation using HP Service Center.
Confidential, Schaumburg, IL
Level 3 Technical Analyst
Responsibilities:
- Development of technical documentation and troubleshooting process for technicians
- Management of hardware and software assets for license harvesting, repurposing, and disposal.
- Identification and troubleshooting of network and add, move, change workstation issues.
- Evaluate project milestone compliance, identify project impediments and create solutions.
- Tracking and follow-up for issues escalated to other departments.
