SUMMARY:

• Seeking a challenging position as an EDI Analyst
• Technical EDI A na l y st Pr of e ss i o nal with over 17 years’ experience.
• Good working relationships with 3rd party EDI providers such as OpenText (GXS), GCommerce, TrueCommerce, SPS Commerce and EDICT Systems.
• Proficient in ANSI X12, VICS, EDIFACT and XML standards.
• Proficient in working with AS/400, HighJump WMS, Oracle EBS and SAP suites in relation to EDI processing.
• Wo r k i ng k now l edg e of Sterling Integrator (SI), Gentran Director Pro, Data Masons Vantage Point EDI, Microsoft & Oracle SQ L, Ultra Edi t, FileZilla, WinZip, Putty, Remedy, and SharePoint.
• Experienced in Stored Procedures and SQL Database management.
• Prof i ci ent i n Microsoft Office suite.
• Excellent verbal and written communication skills with strong analytical, problem solving and organizational skills.
• Mot i v at ed and en t hu si a st i c about dev el op i ng g ood r el a ti on shi ps wi t h c l i ent s, c u st o m er, v endor s and suppliers.
• Eff e ct i v e work i ng al one o r as a c oope r a ti v e t e am m e m ber .

PROFESSIONAL EXPERIENCE:

EDI Analyst

Confidential

• On - boarded suppliers in CARQUEST and Confidential EDI systems for 850, 855, 810, 856, 820 transaction sets.
• Worked with 3rd party EDI providers as well as internal resources to successfully move suppliers through map and integration testing as quickly as possible.
• Handled day to day EDI production support issues.
• VAN/AS2 setup through 3rd party EDI providers for new and existing trading partners.
• Handling special EDI projects assigned by management team concurrently with other ongoing EDI projects.
• Setup and c onf i g ur ed e - com m er ce G at eway t r adi ng par t ner r el at i ons hi p s i n O r ac l e EBS.
• Worked with internal and external developers in developing and implementing complex EDI maps and processes.
• Completed RMP (Relational Mapping Plans) for OpenText to create EDI maps for CARQUEST Strategic Accounts.
• Completed test case scenarios and UAT for new/updated maps before moving them into production.
• Assisted with implementing, supporting and maintaining the compliance program to ensure vendor compliance of EDI transactions.
• Wor ked w it h bus i nes s us er s t o g at her r equ i r em ent s, de ve l op bu si n es s cas e f o r a n ew f unc ti on and h el p i den t i f y busi n es s n eed s.
• Addressed the detail technical questions regarding EDI specifications and transactions with external and internal customers.
• Weekly and monthly status and KPI reporting.
• Coordinated meetings when necessary with suppliers, management and business teams to promote EDI requirements.
• Analyzed EDI dat a f or d i s cr e pan ci es and m ade r ecom m endati on s f o r upd at es / chang es .
• Managed and implemented 810 for Canadian suppliers in CARQUEST EDI System and Oracle EBS.

SCMB Technical Analyst

Confidential

• Performed initial problem determination and documentation of detected or reported problems and followed established escalation policies and procedures.
• Maintained applicable systems records through problem management, shift turnover reports, daily reports, status procedures and other appropriate documentation techniques.
• Acted as first point of contact for Confidential SCMB internal and external customers and clients.
• Performed provisioning activities to start new customer requested services for backup or restore requests.
• Validated the nature of problems, automated alerts and events (hardware, software, environment, operator, etc.) using documented procedures.
• Responsible for receiving verbal and written turnover information for assigned systems to agents on other shifts and providing turnover to Confidential /SCMB Level 2 in status meetings as necessary.
• Maintained procedures and documentation, and implemented recommendations for improvement.
• Accepted direct user/customer calls to investigate and resolve issues, or transfer to support customer reported problems.
• Provided support for Disaster Recovery Testing when required.
• Performed additional tasks as documented by specific SCMB management.

EDI Analyst

Confidential

• Daily monitoring of Inbound and Outbound EDI transactions.
• Maintained trading partner profiles, scheduler and controls in VP EDI.
• Worked with trading partners to update EDI transaction sets as needed.
• EDI transaction sets included 850, 875, 855, 856, 810, 880, 860, 852, 864, 816, 820, 824, 894, 895 & 943 in ANSI, VICS & UCS standards.
• EDI version formats handled include 04010, 04030, 04050 & 05010.
• Troubleshoot and resolve any technical EDI related issues with Customer Service and EDI customers.
• Worked closely with VAN/AS2 providers to solve any EDI transmission issues.
• Analyzed new trading partners EDI requirements for mapping and integration to the EDI, Accounting and ERP applications.
• Facilitated in setting up new trading partners with our VAN/AS2 providers.
• Worked with Customer Service, Supply Chain & Sales teams to setup new trading partners in our EDI, Accounting and ERP systems.
• Worked with trading partners to test and approve new maps as part of the EDI on-boarding process.
• Worked with a 3rd party provider to create, test and deploy approved EDI maps.
• On-boarded averagely three new trading partners on EDI per month.
• Worked closely with the EDI software provider to install updates and fixes as needed.
• Assisted Customer Service in resolving EDI related chargebacks.
• Worked with the programmers to assist in troubleshooting and resolving XML data and B2B integration issues that affected the EDI.
• Analyzed and designed new trading partner SSCC label requirements.
• Designed and published EDI reports as needed through Microsoft Business Intelligence Development Studio.
• Provided, maintained and supported user access to the EDI application.
• Updated EDI database records as needed through Microsoft Server Management studio.
• Coordinated and attended weekly meetings to update Customer Service managers on the EDI on-boarding progress.
• Attended monthly meetings with Supply Chain and Customer Service leads to prioritize trading partners to on-board on EDI.
• Analyzed, identified and recommended key EDI function improvements to technical team leads on a quarterly basis or as needed.
• Worked with Burt’s Bees trading partners & GXS to transition Burt’s Bees EDI to Clorox SAP system.
• Worked with GXS to update/create new maps for trading partners transitioning to Clorox SAP.
• Worked with our 3PL to transition Burt’s Bees EDI trading partners moving to their ERP system.
• Worked with GXS to resolve any EDI related issues on their Trading Grid Online portal.

EDI Coordinator/IT Help Desk

Confidential

• Register new Trading partners in Gentran Director, Biz Connect, AS2 and ftp.
• Test with new trading partners for connectivity to ensure the tests are successful.
• Coordinate with VAN providers such as Sterling Commerce, GXS & Inovis to setup new trading partners.
• Process EDI transaction sets, both VICS and ANSI standards.
• EDI transaction sets currently working with include 204, 850, 860, 852, 864, 816, 820, 856 & 810 for 04010 and 04050 standards.
• Maintain EDI partner profiles, data mappings, schedules and controls.
• Monitor and maintain EDI databases using Microsoft SQL server.
• UPC generation and maintenance in Inovis website.
• UCC labels generation.
• Reports generation for Operations and Sales teams for sales analysis.
• Research and communicate all EDI errors to appropriate parties.
• Maintain the operation of all EDI related software.
• Provide technical support in EDI operations.
• Work with customers/partners to resolve questions and problems regarding EDI transaction sets.
• Evaluate and analyze charge backs and recovery for cost savings that result from EDI transactions.
• Coordinate with programmers to deploy and troubleshoot any new application software.
• Manage and maintain company FTP server and daily backup tape management.
• SAP and Rally AS/400 installations and operations.
• Assist users with technical issues when using customers’ extranet websites.