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Optimization Analyst Resume

OBJECTIVE:

To ensure educational and training standards are met though proper and effective organizational supervision consistent with national standards while developing current knowledge, skills, and abilities to exceed organizational goals and objectives.

SUMMARY:

  • Proven skills in written and verbal communication.
  • Detailed oriented with recognized skills in maintaining quality medical services and support.
  • Self - starter with the ability to work independently, effective time management, superior communication skills, and the ability to manage multiple projects simultaneously, while displaying good work ethics.
  • Proficiency in training, multi-tasking, and organizational, clerical skills.
  • Nursing and Paramedic training through the Confidential .

TECHNICAL/SOFTWARE:

  • Microsoft Office Suite 2010
  • Oracle
  • Citrix
  • Confidential 5.8 KBM 8.3, 5.9/8.4
  • EPIC 2012
  • MedOnc v8.3
  • AHLTA v3.3.8
  • Practice Fusion v3.0 eClinical Works v8.0/9.0

EMPLOYMENT:

Confidential

Optimization Analyst

Responsibilities:

  • Manage the optimization efforts of the new Outpatient Care Clinics with Confidential 5.9 KBM 8.4
  • Analyze and optimize the current sate workflow.
  • Conduct weekly gap analysis reports for future state workflows
  • Maintain the change management log as new templates are configured.
  • Conduct weekly Project Management meetings with all stake holder.
  • Review claims to ensure the optimization process is effective for Revenue Cycle Management.
  • Manage ongoing training program for new hires.
  • Provide ongoing at the elbow support for users.
  • Created training videos for follow-up training and support.
  • Support MIRTH, Confidential Share, Rosetta and Entrada

Confidential

Clinical Informatics Consultant

Responsibilities:

  • Confidential Consultant for multi-site Occupational Health client
  • Legacy Support for Confidential EHR 5.8 KBM 8.3 UD2 and 8.1 (Tier II and III)
  • Manage ongoing training program for new hires.
  • Tier 1-3 support for Confidential Sites
  • Utilizes Ticketing Queue, Service Now for issues about the EHR
  • Created training videos for follow-up training and support.
  • Support Confidential Share and Rosetta

Confidential

Clinical Informatics Consultant

Responsibilities:

  • Legacy Support for Confidential EHR 5.8 8.3 UD2
  • Manage ongoing training program for incoming Residents and Fellows.
  • Conduct training classes for new clinical staff to include providers, nurses, and Ancillary staff.
  • Provider escalated support to over 90 clinics throughout the health system.
  • Maintain background processes as new practices and providers are on boarded
  • Create informatics reports for KPIs, Outcome, Marketing, and RCM.
  • Conduct bi-weekly system maintenance as new hot fixes are installed.
  • Monitor Meaningful Use reports through HQM on a weekly basis.
  • Support Confidential Share and Rosetta

Confidential

Solutions oriented senior developer

Responsibilities:

  • Train soldiers in the following areas, Trauma Assessment and Treatment, Airway Management, Intravenous Access, Medications and Management, Medical Assessment and Treatment, Triage and Evacuation, Cardiopulmonary Resuscitation Management, Obstetrics, Gynecology, and Pediatric Treatment.
  • Trainer for multiple medical units on the proper utilization for the military EHR system MEDPROS, AHLTA, and HHS.
  • Conduct instruction on Theatre Specific Individual Requirements Training for Reserve Component Soldiers.
  • Train non-medical specialties to become Combat Lifesavers and assist the unit medic in emergencies.

Confidential

EPM Consultant

Responsibilities:

  • Training coordinator for end to end implementation of Confidential 5.8/8.3 EPM and EHR
  • Develop training materials for all end-users consistent with the Laser Spine University standards.
  • Conduct weekly implementation meetings with stakeholders to ensure efficient progress.
  • Participate in Clinical and Surgical procedures to develop effective workflows.
  • Recovered over $20 million dollars of missing revenue after workflow optimization.
  • Streamlined multiple prkrocesses to reduce waste through Revenue Cycle.

Confidential

Clinical Systems Specialist

Responsibilities:

  • Participate in the planning, development, training, implementation, evaluation, and maintenance of Confidential EHR and EPM 5.8 KBM 8.3.
  • Optimize the clinical workflow design to best meet requirements for usage of Confidential EHR/EPM.
  • Visit weekly with Practice
  • Managers to ensure end users are utilizing the system effectively.
  • Troubleshoot clinic level issues and escalate high priority issues as needed.
  • AthenaNet Trainer for outpatient practices.

Confidential

Chief 8.1/8.3 trainer

Responsibilities:

  • Assist with the development of the training modules for the upgrade from Confidential 8.1 to 8.3
  • Provide project management utilizing clinical expertise for physicians and nursing staff.
  • Coordinate training and support for all ambulatory clinics.
  • Provide elbow to elbow support for all staff.
  • Triage and diagnose all technical support at the clinic level.
  • Collaborate with Information Technology department for urgent software issues to ensure seamless operation of the system.
  • Revise workflows consistent with the individual needs of providers and staff.

Confidential

Consultant

Responsibilities:

  • Contractor for Broward Health Medical Center in their transition to Confidential KBM 8.3.
  • Created the training domain with 60 test patients utilizing the top 20 Chief Complaints seen by the Children’s Diagnostic & Treatment Center.
  • Performed daily testing on the EMR system to ensure efficient end-user training.
  • Provided one-on-one training for Superusers and End-users.
  • Provided support during EHR implementation, go-live and extended go-live as needed.
  • Participated in daily project meetings with command center and project team.

Confidential

Consultant

Responsibilities:

  • Provided Confidential KBM 8.1 training and Go-live support for multiple ambulatory practices including Family Practice, Pediatrics, Infectious Disease, ENT, and Cardiology.
  • Provided one on one support for all providers.
  • Provided support and feedback during conference calls to close urgent and high priority cases.
  • Conducted training classes for all clinical staff including utilization of EPM and EHR.
  • Provided training on 8.1 to 8.3 upgrade and changes.

Confidential

Clinical Supervisor

Responsibilities:

  • Planned, organized and managed the provision of patient care.
  • Provided leadership in clinical problem solving and provided professional advice from a clinical perspective.
  • Managed medical office staff of 3-5 Medical Assistants.
  • Assisted physician with invasive procedures (Major Joint Injections, Spinal Cord Simulator Trials, Epidural, and Facet Injections).
  • Conducted reviews of medical staff.
  • Provided case management to workers comp cases.
  • Trained student Medical Assistants in all aspects of the Private Physician Practice.
  • Conducted training classes on EMR/EHR, Billing, HIPPA, OSHA, and Pharmaceuticals

Confidential

Interim Program Chair

Responsibilities:

  • Responsibilities included ensuring Confidential and Confidential policies were properly adhered to by ensuring the instructional staff is properly credentialed and trained to provide a rewarding education to students.
  • Effectively handled student concerns through communicating with instructors and other program chairs to resolve issues.
  • Participated in daily retention and attendance meetings with the Campus President.
  • Evaluated student and staff performance weekly.
  • Advised students on satisfactory academic progress.
  • Actively participated in intradepartmental activities including, Bauder Black Tie, Criminal Justice, and Nursing department.
  • Assisted in other departments including, Admissions, Financial Aid, Career Services, and Student Services.
  • Assisted the Senior Registrar by completing required tasks in an efficient manner.
  • Developed Medical Assisting curriculum for individual classes according to Confidential, Confidential, and American Medical Technologists standards.
  • Prepare weekly lesson plans for multiple classes.
  • Coordinate internship/externship placement for senior students.
  • Lead instructor for multiple organ dissection labs.
  • Approved to lecture the following classes: Professional Development, Medical Terminology, Medical Law and Ethics, Medical Coding and Billing,
  • Patient Care Concepts, Medical Office Management, Fundamentals of Medical Accounting, Pharmacology, Specimen Collection and Analysis, Hematology and Phlebotomy, and Office Emergencies and Cardiac Care.
  • Implemented the following EHR systems Confidential Inpatient Clinicals v.2.4, Confidential Ambulatory v.5.8, EPIC 2012, and Practice Fusion.

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