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Exit Timeshare Associate Resume

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Bushkill, PA

SUMMARY:

To pursue a challenging career with management potential in collections or any goal I set forth.

SKILLS:

Oracle, G - Man, Tower, Microsoft Excel, Word. Outlook, Dialing systems, Topp system, FDR system, knowledge of skip-tracing (Intellius), TRW credit reporting, etc.

EXPERIENCE:

Confidential, Bushkill, PA

Exit Timeshare Associate

Responsibilities:

  • Work with qualified guests who needed more time to purchase.
  • My job is to keep them in the Confidential (Resort Condominiums International) by introducing them to our Confidential /Fairways exit program

Confidential, Delaware, PA

Timeshare Sales Associate

Responsibilities:

  • Selling open reservation timeshare packages to new potential customers
  • Sold several vacation packages to new owners

Confidential, Bushkill, PA

Collections Specialist

Responsibilities:

  • Collect on past due dues and maintenance fees from timeshare owners
  • Made sure all fees are paid and continue to maintain current balance
  • Work out payment plans or settlements as needed

Confidential, Bangor, Pa

Collections Specialist

Responsibilities:

  • Collect on past due medical insurance accounts, water, sewage, electric, etc for Confidential
  • Collected on past delinquent capita, school taxes, etc for Berkheimer
  • Reconciling all accounts via settlement, payoff or payment arrangements
  • Heavy Skip - tracing

Confidential, Center Valley, PA

Accts Receivable/Acct. Rep.

Responsibilities:

  • Maintain all accounts, keeping them at a net 30 day status
  • Reconciling all accounts
  • Research and investigate mis-applied payments
  • Call & email invoice statements and summaries, etc.

Confidential, New York, NY

International Collection Rep.

Responsibilities:

  • Called on international accounts collecting past due balances over 90 days on credit card machines, and making sure customers keep accounts current
  • Signing up customers for additional services
  • Received bonuses for signing up each customer for additional services
  • Signed up 10 or more customers over the course of 1 month

Confidential, Tobyhanna, PA

Collection Specialist

Responsibilities:

  • Call customers on a daily basis regarding aging dues and maintenance fees
  • Heavy skip-tracing for old homeowners who left owing APCP past due balances
  • Knowledge of Topp system
  • Generate past due settlements, partial payments and past due letters
  • Manage judgment accounts
  • I was able to clear up 60% out of 75% of homeowners/lot owners delinquent dues and maintenance fees with judgments dated from 2000-2007

Confidential, New York, NY

Collection Representative

Responsibilities:

  • Collect on past due accounts over 90 days & beyond from aging report
  • Cured numerous accounts on a weekly basis
  • Submit proper paperwork if needed such as credits and debits
  • Post daily receipts from lockbox as well as regular US mail checks to proper IO
  • Resolve all problem accounts
  • Pull tear sheet when needed to fax & mail directly to client

Confidential, New York, NY

Senior Collections Specialist/Sales Rep.

Responsibilities:

  • Supervised a small staff of collectors. Prepared daily activity reports
  • Worked on past due accounts to keep from becoming delinquent
  • Dealt directly with clients to resolve problem accounts
  • Issued settlements when necessary
  • Maintained proper paperwork on accounts such as credits, debits, extra work orders and daily cash receipts
  • Handled sales work, surveying businesses to solicit for potential clients
  • Signed up new clients for trash removal or delivery of containers
  • Worked with over 400 or more clients on a weekly basis

Confidential, Brooklyn, NY

Collector

Responsibilities:

  • Worked with consumers to bring delinquent credit card accounts current or payoff accounts
  • Have knowledge of Confidential . system as well as fast data
  • Notate each account after each activity has been taken on accounts
  • Experience in skip-tracing and auto-dialing system

Confidential, New York, NY

Collector

Responsibilities:

  • Worked on numerous credit card accounts, bank loans and some warehouse accounts
  • Received award from client for being the first person to collect the most money individually

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